Wienerschnitzel — Restaurant in Westminster

"Under New Management" generally implies a place is trying to do better... Right? Well the new management apparently sucks. Food was fine, I'm not expecting much from a wienerschnitzel other than salty, fatty goodness, and the wait time was reasonable. However, they got my order wrong and the attendant at the drive-thru (Gerardo, per the receipt) never said a word. I had a large order and any time I turned from putting my food down back to the window, he had my food/drink resting on my windowsill with an impertinent look on his face, like he'd rather not be dealing with me. Never told me what was in each bag or that my order was completed, I just turned back one final time and saw that he had walked away to the other window. I didn't receive any of the sauces I had asked for, nor did he ask if I needed any condiments, and no napkins. Maybe it was an off day, but that was a lot of strikes...

Can someone please tell these so-called customer service restaurant workers that pretending certain people are invisible, and that you can’t understand their English- when you speak English better than they do- is not a good look, at all. The thing these workers are worst at is servicing customers. They really act like it’s a bother to them, or beneath them! I can’t wait to vote no for the rest of the time democracy lasts whenever fast food worker wages comes up on the ballots. Clearly, unscrupulous workers were flooded in from elsewhere any old kind of way to disenfranchise workers who’ve been sacrificing their all for little in return. Now you’ve got these stone-faced robot workers everywhere spending most their time with their back turned to who they’re serving- and we’re supposed to fight for laws to give them wages that we never gave to the hard workers who were here before?...

We went to spirit Halloween and saw that wiener was on the way so we made a stop and couldn’t decide what to choose. Andrew was patient and very kind and honestly we felt honored to be helped by him! His cheery attitude would have made us buy more! I have been sick for a while so it’s difficult for me to go out and sometimes even at stores people are unkind. But Andrew truly made it such a pleasure to stop by! Andrew you are an angel and also you touched us all ( my kids husband and I) with your “take care okay guys?”. You never know when you will make someone’s day just by being yourself! Special shout to Julian as well who was holding it down with...