Subway — Restaurant in Westville

I'm giving this store 1 star not because of the food, but because of the poor training and customer service. I'm a subway rewards member and attempted to use my rewards which I was told I was unable to do at this store. Upon hearing this I called into work and told them I'd be late while I figured this out. They told me i was unable to use more then one two dollar off voucher even though I earned them shopping at this store. I personally read through the training material that is meant to be provided to every subway worker which it states that you can use up to 25 vouchers per visit. After showing her this she still doesn't believe me so I emailed the owner. Matt Hanover. In which he never got back to me. After more time showing her subway training info and telling her how her job works she finally calls the owner who walks her through how to do her job. If you like being called a liar and having your time wasted this is the store for you. I never even ate the sandwich I just throw it away once I got to work, mostly from how sick the whole experience left me but also for lack of time. Avoid any business owned by Matt, protest against him when you have free time. Vote with your wallet if you want to live in a...

Tonight on 5/24/23 I walked into this subway at 7:20. I didn’t walk out until almost 8pm. Whatever two actual idiots were working paid more attention to yelling “WHAT” at each other the whole time. I had 6 people in front of me. If your lobby is packed, maybe the bright idea would have been to work faster to get everyone out since y’all were so concerned about getting off on time, instead of working as slow as you could. I watched one of the girls BITE OPEN a bag of black olives with her mouth. The other girl took the bag and proceeded to open the bag from said bite mark, not change her gloves, then MAKE A SANDWICH with her saliva gloves. The lady behind me ordered two chop salads. As she was proceeding to tell the chick what she wanted in them the worker continued to talk the other worker telling “WHAT” Awful. My sandwich was toasted and cold by the time...

Thursday (evening), Feb. 11, 2021 After reading some of the other reviews, I am so glad that my daughter and I did not decide to go in for when more reasons! I can't vouch for food, but I can when it comes to customers health and safety during a pandemic... We pulled in, and the girl up front has long hair in a side pony tail hanging in front of her shoulder and her mask is under her chin, not over her face as she is refilling the food! Where is her hair net??? And that mask belongs over your nose and mouth!!! Another short haired girl came out of the back room, and had no mask at all!!! I only gave it 1 star because it made me, if I had choice it would have been 0...