Pho Tai — Restaurant in White Center

Business hours is to 9pm. Came in at 8:30pm when the open sign still on. The cashier lady was nice but the other 2 in the kitchen were not, completely not. These 2 people yelling and talking loud so customers could here them in every corners of the restaurant. The content of annoying yelling was about complaining me, as a customer, because I came to order togo at 8:30pm when they hadn't even turned of the open sign. One of the 2 walked to me and recommended that the noodles should not be dipped briefly in boiling water and wanted me to do it when I get home. I understand the reason but I told them I was not coming home; I bought Pho for my friends and we were just 5mins away. Her saying is because she was lazy and didn't want to boil the water. She kept saying that until the cashier lady asked her to please the customer. And the annoying yelling continued until I got my order. What a terrible restaurant service!

I don't think you 2 can ever change your attitude of serving customers but if you are reading this and you care, my only suggestion is to turn off the open sign at 8:00 sharp. Then do the cleaning and you can get home early. Otherwise, stop yelling and COMPLAINING...

A neighbor recommended this place for the Pho, which we were picking up for a friend and decided to order a few things for ourselves. Wife got the terriyaki and I tried the BBQ Pork Banh Mi. The chicken tasted ok, but didn't look or taste grilled at all. The portion is eclipsed by the amount of rice they give you, but I've come to expect that from everywhere these days. Banh Mi sandwich was really disappointing though. Again , the meet was greyish, and extremely gristly/fatty and not grilled or barbecued at all either in taste or appearance. It was thinly sliced which really made all the fat noticeable. It also comes without the pickled daikon and carrot mixture, and a generous portion of lettuce....which i have never had a banh mi ever! I had my wife try it and she agreed that it just didn't taste like a Banh Mi and pointed out that the roll was also not toasted. Maybe the Pho is decent, I'll have to ask our friend but neither my wife or I would go here again,...

First, salad rolls/spring rolls were horrible! Pho is OK, not good, not bad, but OK. Service is about equal to any fast food place. Cleanliness is ok, not bad but tables were sticky on more than one trip.

Bubble tea is very good, but tapioca is not normally very fresh, usually ball all suck together.

But the big loss here is the salad rolls/spring rolls are HORRIBLE! Do not order them! I love salad rolls: shrimp, noodles, fresh herbs... what's not to love! But these are inedible. Lettuce with soggy noodles and shrimp wrapped in a rice wrapper. No mint or basil or whatever everywhere else uses, just a bunch of wet iceberg lettuce. And the noodles were so soggy they were like eating mush. I ordered 2 orders to go, got home and couldn't eat them. Went right into the garbage after a bite. Terrible. ...