Very disappointed. Came through drive thru tonight and left empty handed. We ordered three sandwiches with bacon which I was informed they had to bake which I wanted. 15 min later the manager comes out saying it wasn’t done and they were letting cook longer. 20 min later still no food so I called and they brought it out with a full refund. They forgot our fries and when mentioned to her she huffed and went back in. Checked the sandwiches they were not fresh and About another 5 minutes went by they brought the fries which were cold so I told them keep it. I waited for an hour to leave with nothing. The young staff were rude and when told her we didn’t want it anymore she used the reason of being short staffed. I get that however using it as an excuse for cold food and excessive wait time is just...
Read moreThe food was fast, my fries were cold so I asked him for fresh! I also asked if my sandwiches would be cold because i was going to franklin. The guy said no the sandwiches were hot!! Lie!! Got home sandwiches were cold!!! I spent almost 30 dollars for food that was trash. I bet the guy who served me doesn't eat cold food from there. I am still mad about it! Its not about speed of service its about quality of the food. I think its sad to see a business sit and wonder what happened to our customers? Well listen to me Hire People who care the guy or kid that waited on me didn't give two sheets if my food was cold from the start he knew the fries were cold and he put them in the bag anyway that means he doesn't CARE!!! Gayle jackson...
Read moreI recently visited this Burger King, and it was hands down the worst experience I've ever had at any location. The service was unbelievably slow — we waited for five minutes with no one ahead of us, only to still face a long wait for our food. When we finally got it, everything was cold. How is it even possible for a freshly made burger to be both burnt and cold? The cheese wasn’t even melted on the patty! As for the fries, they were drenched in so much salt, you could literally salt the ocean with how much was on them. To make matters worse, the employees were just standing around in a group by the drive-thru, doing absolutely nothing. This was an absolutely terrible experience, and I won't...
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