Hardee’s — Restaurant in Whiteville

I went through drive trough before work was told any biscuit would be a 10 min wait. That was fine however 24mins later and late for work I still had no biscuit. I was asked to to the side. No one ever came out I had to go inside to get it. No one would give me the time of day a customer spoke up for me. They still did not ask what was going on. I had to say hey this what I had and told them what I had ordered. finally the lady at the register said here is her food. And my food was bagged and sitting to the side away from all the other food and when Ii got it the hash browns were cold were someone had gotten it to carry outside sat it down and forgot about me, had I not went it and spoke up I would have been even more late and still would not have had my food. had I not have had to go to work they would have had to refund my money. The food was cold and not good but the most frustrating part is my food was just sitting there and no one cared to get it to me I went through the drive through and still had to get out it the rain and go inside and get my food because apparently they had no intentions of going in the rain to take me my food after asking me to pull into a parking spot. And the other thing was that no one seemed to care when I went inside, no one asked if they could help me or anything they seemed to be having their own little conversation's as to who was working when and who had off as the lines backed up. It was un called for. Unless my mind changes I have no plans to visit this particular Hardees going forward and if I ever do it would most definitely be when I have no where in the world to be....

NO SOAP! The employees was going into same bathroom w me which had NO SOAP for hand washing. So obviously they aren't properly washing their hands! The Employee was so angry when I told her soaps needed Refills. She just ignored me. I said y'all aren't supposed to be preparing or handling public food without properly washing your hAnds! She walked off to the drive thru where she begin wrapping burgers & scooping fries. I politely declined my order & left. Esp with Covid19 going around Whiteville! Yall have so many bad reviews here. You should be fixing these problems to avoid getting shut down.. Keep Ignoring us, Health Inspector just changed in Whiteville NC. So remember we the consumer did try to help y'all fix this mess of an establishment. The Other Hardees is so clean in...

Sat at the Drive Thru waiting to order my food for 10 minutes, for a second I thought they were closed. I drove around the building and seen the female employee standing up against the glass doing nothing. Drove back around to go through the Drive Thru again and still nobody got on the intercom.I find this funny because the two cars ahead of us with black customers got waited on with no problem. So I'm guessing I couldn't get waited on because of my RACE. I WON'T EVER GO THERE AGAIN AND I'LL MAKE SURE I TELL EVERYONE I KNOW...