Mr. Chi Boba & Tea WILDOMAR — Restaurant in Wildomar

Was super excited to see boba coming to wildomar. Unfortunately their portions are terrible for the value. They pack their plastic bottles with ice and you get hardly any beverage. They're menu is milk tea heavy with not a lot of other options. And to top it off their customer service was horrid. We really wanted to like this place and gave them several chances to change our opinion but each trip just made it worse.

Mr. Chi's response is a perfect example of my issues with his business. In addition to others who have posted not so favorable reviews, his response is to become defensive and somehow push blame back on his customer rather than face criticism.

In instances where we were not pleased with our service, we did ask to speak with someone, and in each instance, the issue was redirected back at us. This is the exact behavior that has infuriated us. I believe, in one case, the owner himself blamed my husband for the poor assembly of his beverage.

As lovers of boba, the Temecula valley provides limited options. To know a tea shop was opening up minutes from our house was truly exciting. We wanted to get on board, and as I stated before, we gave Mr. Chi's numerous opportunities to prove us wrong and attest that perhaps each incident may have been isolated. Unfortunately, we were regularly disappointed until we simply gave up. Our distaste for Mr. Chi's is great enough that we would rather drive all the way down to Temecula to Triple B, where they not only have a fabulous selection, the prices are more reasonable, you actually get a decent amount of beverage for what you pay, and they are friendly and provide EXCELLENT CUSTOMER SERVICE.

Shame on you for feeling that you need to attack me as a dissatisfied customer. You have no right to belittle my opinion or the...

Love Mr. Chi! My favorite drink from here is their Taro Milk tea with boba Unsweetened. Most places don't have an option to do it with no additional sugar and it always ends up being too sweet for me. This is the main reason why I go to Mr. Chi, their Taro tea is perfect with no sweetener. But today we came to order and the employee who was helping us (Jenny is who helped us according to the receipt) didn't want to make my tea unsweetened. She explained " I can't do that because people have been complaining that with no sweetener it tastes like milk". And I was confused because how does other customers opinion affect the way I order my milk tea and have always had it made to my likings before? I then said that I always get it with no sweetener and that I love it that way. Jenny seemed unfazed by my comment and said I will do it 25% sweetened then. I didn't want to argue so I just didn't say anything. But if I'm the customer and I'm the one ordering the drink that I will be paying for, why did it seem like she was ordering my drink according to her standards? I don't think that's right. Going on here I now have seen the harsh comment regarding Taro tea, and that's simply not true. Their Taro tea is the best in the area. Anyway this place is great aside from this one bad experience. Employees shouldn't order their customers drinks to what they think they should order just because of one bad review. The Taro milk tea 25% sweetened wasn't bad, but I would have preferred it with no...

great menu but absolutely TERRIBLE service. The ladies there are so rude; first my mother went for the first time and told me the cashier wasn’t very nice and I found that odd but then I went a couple weeks later to find out how she was treated more or less because wow. I came in; first time trying to order the snow shaved ice thing which I let her know since I was a little confused. But She looked and talked to me like I was stupid. I asked for D7 and she again gave me a face in silence… i was so confused and that’s when i asked “did i say it wrong?”. Which apparently I did but she was making me so nervous with her weird attitude. I would understand if there was a long line but we were the only ones there… Anyways I was very confused but still determined to order the snow thing so I just said whatever and skipped on the drizzle since I didn’t know if it would be too sweet. Then we waited and once I got my stuff I asked if instead I could just get the syrup on the side which the first girl did and the again the cashier came up and asked if I needed anything and with a smile I just explained I only needed a side of the syrup thing and the other lady is already getting it. I don’t know what or why but she looked up to the ceiling sighed and rolled her eyes and said “ok”… guess im sticking to Ding tea and Aboba tea. very great service and...