We're to start... We made a reservation for a Valentine's Day ( A very busy day for them) and we totally understand. we had a late dinner reservation, we walk in and the hostess is not there which is fine. When she arrives she doesn't even look at us she looks down at the tablet for a few minutes no knowledgement as we're standing there she glances up and to me rudely said I'll be right with you. No Hi how are you, thanks for coming in sorry we're a little busy I'll be right with you would have been a lot better than just saying be right with you. So we waited about maybe 5 minutes not too long and she brought us upstairs to a very crowded and congested room which was understandable because they were busy. as I used the women's restroom I realized there was other tables that we could have been seated at which was confusing but still okay with the table. Our server Austin was awesome none of this was his fault because he's only the server. We ordered drinks and they took about 35 to 40 minutes to arrive we were given waters our appetizer bacon-wrapped scallops arrived on time they were delicious still no drinks. So we decided to order a salad still waiting for our drinks salad came and finally like I said 35 to 40 minutes later our first drink came. A little annoyed but still okay with it our server was on top of things and letting us know that they were coming and they were backed up and waiting on glassware. Just saying on Valentine's Day you should be super prepared and have extra glassware etc so your guests aren't waiting that long for beverage. Finally we ordered dinner which came out pretty quickly we share chicken piccata and in my opinion it was the worst I've ever had way too lemony too much lemon on it I couldn't even eat it, it was just awful. I wanted to tell the server about how I didn't really care for the food but he'd already been dealing with so much I just wanted to go downstairs and possibly talk to the hosts to talk to a manager so we pack up all our things we pay our tab we head downstairs and I was discussing with my fiance if we should sit and have a drink and that way I could talk to somebody about our experience tonight and as we were making our way down the stairs there was that lovely hostess again telling us to have a good night and see you later as she had a cocktail in her hand. there were multiple people sitting at the bar having a cocktail I felt I'm unwelcomed at that point. I didn't want to stay anymore and I said all right let's go. To top it off we ordered a dessert to go we ordered cheesecake with strawberries and sauce when we got home to enjoy our cheesecake opened it up to find that they didn't put the strawberries or the sauce on the side of the cheesecake it was all over the cheesecake and the cheesecake was now ruined because we drove a 35 minutes home sitting in sauce I wanted to cry. So upset with our experience here I hope that the Windham House can make...
Read moreA group of us decided to check out The Windham Restaurant for its haunted background. When we arrived to the restaurant it looked good and we were seated right away. The bread was delicious and that was the only highlight to the food. We ordered 3 apps…mozzarella sticks, meatballs, and chicken parm egg rolls. The sticks were ok, the meatballs were definitely frozen and not fresh, and the CHICKEN PARM egg rolls were a disaster. One egg roll was a steak and cheese and the other was Buffalo chicken…neither of which is what I ordered. When I asked the waitress she went and checked with the kitchen and came back with another order of 2 buffalo chicken egg rolls which is not what we ordered or even on the menu!!! And she literally told us “sorry it’s amateur night down in the kitchen”. That is not what you want to hear as you’re eating their food. Next came our entrees 3 of us got steak tip dinner and I kid you not the sides were garlic mashed potatoes that were just ice cream scoops of boxed instant mashed potatoes and frozen Birds Eye mixed veggies that tasted of freezer burn! The other 3 entrees ordered was shrimp scampi, chicken parm, and chicken marsala. None of which were particularly good but weren’t the worst meals ever either. In summary I would not recommend anyone eat here. I feel like you’d get a higher quality meal for way less...
Read moreThis was my boyfriend and l’s first time here. He made a reservation and asked to be seated near a fireplace since the restaurant website mentioned them. The hostess saw the note and sat us near a cold drafty window, then sat a different couple near the fireplace behind us, that we weren’t even able to see. The waitress took a little bit to come over but we know most places are understaffed. She took our drink order and said she would get us bread but they were making it. Came back with drinks and ordered the crab Rangoon appetizer. A few minutes later she brought out the bread and our app. The app was cold in the middle. We told the server and she corrected it immediately and we got hot ones brought to us .Then we ordered our food. Food took awhile to come out. Ordered the butternut squash ravioli and chicken Bella bocca. Asked for more bread when the meal arrived. Did not get bread until we were finished meal. As far as the actual meal was concerned the food was really good, but service was slow and kitchen was slow. Would have given a higher rating if we weren’t freezing the entire meal. Food wasn’t enough to make us want...
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