McDonald's — Restaurant in Wisconsin Rapids

You order on the McDonalds app and decided to try delivery. They sent to door dash. Order delivered timely and was very nice. Open and order is wrong. You call the store and speak with the manager. You are told to call door dash even though they are ones that put it through there. I call them and their policy is to refund, again I didn’t order through there they pushed it to door dash. Now I called again as they told me this would correct the order and they would come pick it up and redeliver. That is incorrect, I had to reorder, pay another fee, and of course rip because again it’s not the delivery drivers error. What happened to McDonalds of the past? I worked at one at 16 and customer service was their priority. Not anymore. What was supposed to be an enjoyable lunch was a crying grand child, him eating my food, and his meal coming an hour later. So I got refunded the $6.99 for the happy meal, not the delivery charge. A happy meal, double cheeseburger, fries (which was free with coupon), and a large Diet Coke has now cost over $40. McDonald’s as a whole isn’t the problem, it is the Wisconsin Rapids location leadership and poor customer service. If I could have found the owners information I would have rather spoke with them, but sense it isn’t, I decided to...

Sharing just 4 days, plenty of others could add. $30 + order and get home to find they were mising two burgers. :( Ordered 5 sandwhiches. One cheeseburger had no burger. It was just bun with ketchup, onion, and pickle. Ordered 2 crispy chicken meals and couple mcdoubles. Chicken was so dry and old they looked like mini burgers. Literally I thought they were burgers not chciken. If it's older a little dissapointing I just eat it, whatever. But they were like jerky. Not close to edible. Paid for large frappe s and got small. Wouldnt fix ot because I didnt get a receipt. (Didn't think id need it for such a simple order). All would have been fixable, simple sorry and new product or refund. Nope, all four of these times the young boy was very rude ans wouldnt try to mak anything right. Acted like I was inconveniencing him, like I messed up...

I used to eat, you're more often. I moved out of town and no longer eat here As frequently as I used to period this morning was the first time. I can recall them screwing up my order, it's something they rarely do here. My only chief complaint about this particular McDonald's location. Is that if you are dining inside the lobby, the Staff will take care of everybody and drive through and keep you waiting at the counter, Even going so far as to look directly at you Before breaking Eye contact and going back to ignoring you. I would like to give special mention to evelyn, She is who I deal with majority of the time when I would eat here, And she Is always polite and very friendly period. She still knows me on first name basis. More mcdonald's stores should try to be...