Dragon Chef — Restaurant in Worcester

We ordered 2 meals and 2 egg rolls when we ordered the owner hung up on my cousin before she could give her card number and was very rude taking the order. When the guys delivered the food only 1 meal and the egg rolls were in the bag but yet charged us for both meals and the egg rolls. We called back to give her the card number and to let her know they were missing a meal, and the owner was very rude screaming at us that we only ordered 1 meal but paid 24.00 for 1 combo meal (10.25) and 2 egg rolls. The food was disgusting , very bland, hard, chicken fingers I almost broke a tooth on and had no flavor, and the veggie rice only had onions and peppers in it. I wish I could give zero stars The ower needs to realize she needs to be kind to the customer because the customer is what keeps them in business. The delivery guy is just as rude as the ower.NEVER AGAIN AM I...

Absolutely horrible customer service. I order online through their website. They called me 10 mins later to tell me I have to take an additional charge telling me they shouldn't have taken the order because I live in Shrewsbury. It isn't stated anywhere on their website that they only deliver to Worcester, which is what they told me. I asked them what their distance of delivery was they said 3 miles, well Google says I'm 2.1 miles away with directions saying I'm 7mins driving. It is very unprofessional to critize the customer who just wants food from their close by establishment and demand more money just because I live across a town line. Regretfully it will be the last time I...

If I could give zero stars I would. My wife is disabled and the driver refused to go to the 3rd floor. He stood on the sidewalk and waited for her to come down. It's a food delivery, you are supposed to go the the apartment door and deliver to the customer. Any other delivery place would have done this. What's the use of having food delivered if you have to walk all the way down to the sidewalk? They should deliver to your door. Never ordering again. Some people like my wife are disabled and can't be going up and down stairs and that's why she ordered delivery. Don't be a delivery driver in a city with many aparmtnet buildings if you refuse to...