Subway — Restaurant in Worcester

Sorry Subway. You need to work on your employees attitude problems. Customer service is an issue here. What happened to the slogan of "Have it your way" when I can't have it my way? I asked for my wrap to be heated with the cheese. Simple right? Employees almost jumped over the counter and hit me. They said that they can not do that. I had this done in other Subway's with no issues. Very disturbing and disappointed. The matter of not having the wrap my way didn't affect me but the amount of anger and attitude that came with it, OMG. I wish you can go undercover and see for yourself what I am saying. I am not the first to complaint. Not buying from here again. Competition is strong. Jersey Mike's is really good but sometimes a Subway is better my way . Best of luck. I'll check back for any...

I go almost every week 2 time to get lunch on my lunch break and why is it that today almost 30 minutes ago I get a rude African American lady with glasses and curly hair saying she doesn't understand me when I have no issues ordering the same as always I get it she's not like the job or not having it today why come in to work at all to end up handing me a slappy sandwich and giving me attitude when I just wanted my same as always...

I called & they said they were open till 10pm so I drove 30 minutes to get there. Upon arrival at 9:45pm the extremely rude worker told me "sorry we're closed" & it was the same person I spoke to on the phone. They just decided to close early. This employee started cursing at me in Spanish as I walked away, thinking I wouldn't understand. This employee...