Apparently all the people that love the food here have never had a properly cooked and seasoned steak, don’t know how to cook, and still have Covid impaired taste buds. (No explanation for those that packed this hole pre-plandemic) I’ve had classier service at a truck stop restaurant in the middle of nowhere. And nothing as atmospherically pleasant as overhearing your waitress (who tried for 15 minutes to open a twist cap bottle of wine with a corkscrew after having no idea what I said when I pronounced the cheap but Italian wine and literally grabbed the menu from my hand to have me point it out to her) talk at a very high level of volume about how sweaty her “tits are, and I can’t wait to wash between my thighs and crack,” while trying to eat.
Speaking of eating, all that as if the food wasn’t unappetizing enough. She ordered a blue cheese crust filet, medium. What came was a pound of melted blue cheese dressing and a burnt on the outside, raw on the inside USDA choice (at best) unevenly butchered filet. I ordered a ribeye, medium rare, 130F. What I got was a blackened piece of meat as tough as choice grade eye round steak that had ZERO seasoning (unless it was all burnt off during the abusive procedure it received in the kitchen, was closer to 150F in the middle (must’ve rested for 20 minutes waiting for the waitress to open the wine) canned vegetables, and the driest baked potato with the soggiest skin I’ve ever witnessed. She wound up ordering a salad to use up some of that wasted blue cheese dressing, and we drank our $35 bottle of wine (that I saw at Jewel later for $5.99 - identical bottle) and headed over to Krapils for a real steak dinner, vowing never to return. That was 2012 or so.
Been back for post funeral luncheons 4 times since then, and it’s gotten worse each time. What the hell is wrong with people that they keep overspending on food that’s worse than Ponderosa and the Sizzler used to be?
Seriously, it used to be called “Jenny’s Steakhouse,” and they HAD to change that because they were a disgrace to the name of all other steakhouses. And if you’ve ever had a properly seasoned, properly cooked steak with excellent marbling and sliced thinly against the grain for maximum tenderness, then do not go to this place. The only way to be more disrespectful to a steak and the animal that gave its all for you to enjoy it would be to boil the steak. At least they didn’t do that. Unless someone asked for a sous vide steak, and that’s what the guy in the kitchen did with it, who knows. Wouldn’t put it past them.
Do yourself a favor and drive another mile or so west on 111th and go to Krapils. WAY better atmosphere, WAY better service, and at least they know how to cook a chunk of beef. I just wish these places knew how to season it so I’m not stuck using iodized table salt and pepper that was ground and...
Read moreMy father made reservations and we were under the assumption that we would be sat at a table in the dining room where we would have a full menu to choose from. Upon arrival, a bald man in a plaid button down greeted my father in a very unprofessional manner..."What's up". My father replied with his name and reservation time. The tone of the host, led me to believe he was irritated with having to attend to our party of 6... "Let's go".
He then led us back to the banquet hall where the buffet was. We had this experience last year and didn't like it so we made reservations, were told we'd have menus and led to believe that we'd have a table in the dining room near the bar. We received none of it and barely any attention from wait staff.
So we endured another "Mess hall" experience in an overcrowded banquet hall where seating is tightly squeezed and people are constantly disturbing your meal, squeezing past you with their plates, long lines that allow your plate to get cold as you wait to take one step towards the chef, (who's the only reason you get the 1 star. If not for him, I suggest you close your doors).
The table cloth on the table we were brought to was already soiled, don't of the food was getting cold from burnt out Sternos, some trays were never refilled, the white Russian I ordered was more cream than Kahlua (honestly didn't even taste like Kahlua) and the price was way too high. The atmosphere was loud and chaotic like the while place is one giant tavern and the lines resembled that of a soup kitchen.
I tried it last year, hoped for a better experience this year and got exactly the opposite.
Crammed parking lot Rude host Inattentive wait staff Cold food Overpriced Failed to meet customer expectations
I'll never be back and I'll never...
Read moreThe food (chicken masala and filet mignon) is really tasty, but it ends there. We experienced the slowest and most forgetful service you can imagine. The restaurant had about 10 tables occupied, serviced by four servers and two bus boys. Unfortunately, things don't run any smoother when it's slower.
You sit and wait for the water. Then you wait for the bread. Then you wait to order the food. Then your water glasses sit empty. We asked for more water. Our waitress forgot to bring us a pitcher of water. We asked for it again. Then she forgot to bring dressing for a salad. We asked for the dressing when she brought the entrees, about 15 minutes later (that was our first time seeing her since she brought the salad). The server did apologize and acknowledge that she totally forgot about the dressing. We were there about 45 minutes by the time the food came out.
We went to celebrate my mom's birthday and were told that a dessert was free. No surprise, the waitress forgot. We were billed for the dessert. The waitress wasn't coming back and we didn't see her, so I went to find her (gosh, I just wanted to leave at this point) to fix the bill. She then required manager approval to fix the bill, so then we waited some more. All we did was wait and wonder where things were and if we'd get them.
We were there almost two hours in total. While we did enjoy the meals, we'll never go back due to the long waiting and forgetful service, nor will I recommend this...
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