Cottage Espresso — Restaurant in Yakima

I live in the neighborhood and we used to go here a lot. While there are 2 baristas there that are amazing and super friendly the others are not and have actually been rude. A lot has gone downhill over the last year. The last time I went there, their prices are higher than Starbucks and Dutch Brothers and on top of that, they made my drink completely wrong and having not left the window, I was told that they don’t do remakes. Sorry, but if I’m going to be charged $8 for a $6 drink anywhere else, I expect them to stand behind their product. Plus, more and more often they open late and close early without notice. While I don’t care too much for the drinks or prices at Mocha Tree one block away, I’d rather go there and at least get consistent excellent service and know they stand behind their drinks. Not sure what’s going on with Cottage Espresso & management there, but I will not go...

I came here for a quick drink because I was craving a red bull and was disappointed. The lady that was working looked like she had a bad attitude and she was awkward in general we got our 2 drinks one 12oz smoothie and a red bull and were charged $17 for some reason. They didn’t even have the right syrups there. I usually never write reviews but I just wanted people to know how bad this place was. I was just happy to leave but then we were disappointed once again by the drinks taste. We discarded the other drinks and went to a different shop. For sure I won’t be returning to Cottage...

Ordered a $5.50 iced coffee drink, the gal handed it to us and it was dripping everywhere. She wiped off the bottom and handed it back. Before we even left the lot it was pouring all over me, there was a one inch crack down the side of the cup. Pulled into the other lane to see how they would fix it... She dumped it into another cup and added more ice to make it look full again and asked if we wanted a napkin... I was in such shock I could not even respond with one of the many reasons why that was one of the most inappropriate...