Dolche Salao — Restaurant in Yauco

On May 21 2023 my family and I had a reservation for 11:00am. We were a party of 4, we were seated and after a little while the waitress came by our table and we placed our order for our beverages then later for our food. 15 minutes later we were served our beverages. After waiting a long while we were finally served our meal and the food was ok, but sadly my husband dish was very, very salty and he was only able to eat half of it. He decided not to complain to the waitress at the time because our family that had come to visit for the US were with us and he did not want to ruin everyone’s good time. So we payed the bill and we left. When we got home he contacted the restaurant through messenger and someone responded and they gave him three options to be able to resolve the issue.

An electronic gift card A refund through ATH móvil Return to the restaurant and they would redo the dish complimentary

My husband contacted the person that wrote to him and told him that he would prefer to return to the restaurant another day to have the dish redone. This person never gave him a time frame to return. Today my husband called and spoke to Joshua and explained the situation to see if we could go tomorrow and the ONLY OPTION given was to go to the restaurant between 8:00-8:30 am. But sadly we can’t make it at that time. So my husband wanted to see if we could go at a different time or a different day during the week but Joshua recklessly insist that it was the Only option that he was willing to give. So then my husband ask if he could stop by tomorrow during the day and get the refund that was also offered but Joshua said No! My husband asked if there was anything else that could be done and again Joshua said No! So my husband told him that we could not go at the times he said and so this issue was never solved! When it come to customer service Joshua gets a Bid Fat ZERO! If I could give this experience less than One Star a would!!! My husband I will never return to this restaurant after...

This restaurant is housed in a beautifully preserved antique home dating back to 1910. It blends history with exceptional hospitality. The service was outstanding, demonstrating thoughtfulness beyond expectations. One impressive moment was when our server noticed that someone in our group ordered a coffee latte with almond milk alongside an oatmeal plate. Shortly after, he returned to respectfully ask whether we would also prefer the oatmeal with almond milk, ensuring a perfectly tailored food experience for everyone and especially for those with dairy sensitivities. The coffee latte was a masterpiece, striking the perfect balance between richness and smoothness. As for the food, every dish was crafted to perfection, delivering an exquisite brunch experience. Whether you're in the mood for brunch, a relaxed non-brunch meal, or simply a drink over a great conversation, this spot is a must-visit. The atmosphere is very very and very welcoming, enhanced by the presence of friendly little birds that occasionally make an appearance at your table, adding to the charm. We had a truly memorable experience, which combines flavor, warmth, and character in a setting that transports you through time. Highly...

Saludos Anoche fuimos a Dolche Salao a cenar. Era el cumpleaños de mi esposa y queríamos que fuera una experiencia especial. Como solemos decir cuando se acierta en algo " la pegamos". Fue una excelente cena y en una escala de 1 al 5 con comodidad le puedo otorgar 4.8.

Previo a la llegada, llamar para reservar fue fácil y nos dieron toda la información necesaria sobre localización y cumplimiento de las normas de seguridad. Siendo un grupo grande nos ofrecieron la opción de pre-ordenar y nos enviaron el menú, lo que aprovechamos y el tiempo de espera, al ser un grupo grande, se redujo significativamente.

La primera impresión fue impactante ya que el local es una regia casa antigua, bien conservada con una arquitectura muy atractiva y que habla de historia. En esa estructura han creado diferentes áreas para atender los comensales. Entrando por un hermoso patio nos condujeron a un salón privado aceptablemente decorado y donde fuimos atendidos. Desde la llegada, Roger, nos recibió y atendió, con una gran gentileza y cortesía, haciéndonos sentir bien recibidos.

El menú variado y con precios aceptables ( tomando en cuenta su oferta ) provee para todos los gustos y apetitos. Con la excepción de un solo plato, la paella de mariscos, todos los demás estuvieron deliciosos. La comida llego caliente y bien presentada, recibiendo un comentario de excelente por todos. Les puedo confirmar que las chuletas de cordero con rissoto de espinaca que me sirvieron esta entre los mejores que he comido. La paella de carnes que Pity ordeno estaba no solo caliente, algo que ella siempre toma en cuenta, pero también sabrosa. No quiero dejar de mencionar que los aperitivos fueron del agrado de todos.

Siendo un restaurante que solo lleva como 5 meses en operación hay detalles que mejorar, especialmente cuando son grupos más numerosos, que fácilmente los llevará a ser un " 5 ". Les voy a mencionar algunos detalles, que en mi opinión, puede hacer la diferencia. Con respecto a las bebidas deben ampliar su variedad y disponibilidad. Se que el uso de cubiertos desechables es por la situación que se vive, por lo que retornar a usar los usuales tan pronto se pueda va a ser un 'plus' más. Admito que entre los que he tenido que usar, eran de la mejor calidad, hasta el cuchillo cortaba. Nos sirvieron la comida en diferentes tiempos, lo que es un poco incomodo, pues comenzar a comer sin que todos lo hagamos no es apropiado. El café, aunque sabia bien, estaba más bien frío. Finalmente, quizás lo más importante, que entre tanta comida excelente, se sirva un plato de un sabor y calidad inferior a todo lo demás no debe ocurrir. Les recomiendo que evalúen lo ocurrido y tomen las medidas para evitarlo.

Les recomiendo este restaurante sin reserva alguna. Cuando surge un lugar, que se distingue en su oferta gastronomica, hay que respaldárlo para que podamos disfrutarlo por largo tiempo.

Felicitaciones y larga vida a...