While eating at Los Agaves tonight with my son snd his wife we witnessed a troubling event . Myself snd my son had finished eating when suddenly a young woman came running to try snd get out the door — before she could make it out she threw up all on the inside of the door then she stepped outside and finished throwing up . We expected a rush of activity from the staff to clean up —- nothing . A full 10 minutes went by snd no staff person made any attempts to clean . People were coming in , going out touching the door where the vomit was not realizing what they were touching . I went to the desk and complained that no wait staff had made any attempt to clean it up . Nothing . I asked for the manager — after a wait time a person came to the table snd said she was the manager for the night . She had called the manager and he had refused to come . I complained about the vomit on the door snd that no staff had made any effort to clean it up and customers coming and going were touching it . She quickly informed me that she did not make enough to clean up vomit even though customers were coming in contact with the vomit without their knowledge . I told her “ it is the responsibility of the staff to clean up vomit to ensure the safety and cleanliness of the establishment. “ per guidelines there are rules snd protocol to address these types of issue snd the establishment should have a Bodily fluid clean up kit . I also told her I work for the Health Department and for her to tell the real manager this will be reported . I won’t be back to eat there . The staff do not care if you are served food in a clean safe environment-/ that was showed tonight to me by their actions- or lack of action This was posted on fb and I copied...
Read moreSo I went here with a friend who was leaving, for a going away meal. First off, I ordered a Margarita, She asked if I wanted flavoring I said no thank you, just a regular margarita on the rocks. She brought me a strawberry margarita. I decided to let that slide and not say anything because I do like strawberry margaritas and the taste was good. Then, I asked if they had shrimp enchiladas, as I didn’t see it listed on the menu, She answered no. They have shrimp and they make enchiladas but they couldn’t make me a shrimp enchilada🤔, made no since. So, I ordered the Chile Rellenos, there was no meat in it, just cheese. Chile rellenos is traditionally stuffed with minced meat. At every other restaurant I’ve ordered them they were stuffed with ground beef. Besides that, when I cut into the second one the cheese wasn’t even melted it was still in blocks. And lastly, I noticed a green bean in my rice and when I looked further I noticed peas and carrots. I realized they’re using rice pilaf for Spanish rice😐. The flavor of the food was OK but not at all traditional in any manner. They cut too many corners. If you love experiencing good food this place is not worth visiting. You can get much better food at the other two Mexican restaurants in the area. And let me be clear I was not expecting a five star meal but in my opinion this was pretty bad. I read in another review that they charge a takeout fee!! Ridiculous!! If I had ordered takeout and they tried to charge me a fee, I would leave the food where it sat and walked out. A takeout fee is absurd and...
Read moreIf I could give a rating of "zero", I would. I was very disappointed and shocked at the behavior of the OWNER. I ordered a chicken and steak Happy Plate. When it came to the table, the food looked as if it was sitting in milk, which was supposed to be cheese sauce. I called the waitress to the table, and she got the owner. He said that was the way the cheese sauce was, and everybody liked it. He proceeded to say, "If you don't have the money to pay for it, I understand". He told me I could get a to-go box and take it with me, but he could not give away food. I told him I wasn't paying for food I was not satisified with. He then responded, "The food is good, very very good. Nobody else is complaining but you." I told him the food was not good to me. He said, "That's your problem." He told me I was paying for the food and the drink and walked off. I told the waitress I was ready for my ticket and needed to know if I should wait for the police or how to proceed because I was not paying for food I was not satisfied with. She went to the front and came back with the ticket. The food was not on the ticket. Needless to say, I will never set foot in this...
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