Domino's Pizza — Restaurant in York Township

For the past couple of years Dominos has been our "go to" place for pizza. We very much enjoyed the pan crust pizzas from here. However, recently there has been a change of staff at Domino's and not for the better. When I go inside to pick up my orders the workplace reminds me of the old keystone cops slapstick comedy movies where everyone runs around bumping into each other, the employees are all yelling at each other, and no one seems to be a competent supervisor directing the employees tasks and work flow. Our orders recently have been getting made incorrectly, and the quantity of cheese and toppings seems to have been reduced by 50%. This is really shameful for a national chain business, regardless if it is company owned or a franchise. It seems like the owner just doesn't care...

This particular location has gone down hill since taken over by a New owner. The staff is lethargic and don't pay attention to the customers waiting on orders that are actually ready, instead they ignore you and continue making this terrible pizza with minimal cheese and toppings,, a very thin layer of everything and then they have the nerve to have the oven on too high so the skimpy amount of toppings they put on will come out hard and crusty, especially if you get the thin crust. I saw my order come out the oven and then sit for 5 minutes instead of it being boxed and handed to me and they knew I was waiting on it.... But I took a good look at the overcooked garbage and just walked out... Why would I wait any longer and then pay for...

I don't normally rate chains like this when the service is acceptable, but I have to rate this place. In our 5+ years of consistently ordering from this location, the preparation of our food has ALWAYS been accurate and unbelievably quick. What are the chances of that with any chain fast food restaurant? I've ordered from the Domino's up in northwest York a few times and every time it was the slowest service, and something was slightly wrong with the order. So the fact that this location always knocks it out of the park stands out to me.

This Leader Heights location is run SO well, and I think consistent positive experiences need to be shared. Thanks Domino's, for making pizza movie nights delicious and affordable for our...