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Straw Hat Pizza
3.6
(178)
$
BAANTHAI CUISINE
4.7
(69)
$$
Pineapple Hawaiian BBQ
4.8
(77)
$
Burger King
2.7
(34)
Ordered two orders of meaty fries over the phone. The woman who took my order repeated my order correctly.
When I went to pick it up, it turned out the order was meaty nachos. I told them the order was wrong, the woman said "no its not, you asked for meaty nachos and I even repeated it". I said "no, I ordered meaty fries, you said meaty fries, if I heard meaty nachos o would have corrected the order".
She then looks at me like it's my fault and offers no help to correct the order. I then asked for a refund and then she get the manager.
The manager comes over and tells me that I'm wrong, his daughter (the woman who took my order) said meaty nachos. He offered half price back. But seeing how it wasn't my fault at all, I asked for the full amount back.
He then blames me, and tells me he'll refund me but that I'm not to come back ever again.
Horrible...
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Been here many many many times, everytime I go it gets worse. They now use wayyyyy to much tortilla and very minimal ingredients. It is definitely one of the worst Mexican food places by far now. I’d rather have Taco Bell, it’s more authentic this then place. Not to mention they charge a grip now yet seem to give a lot less food. They will only give you 1 sauce now as well for every 12 tacos, the last 3 times I ordered they had my order wrong, and even asked me to drive back and return the item after we realized they gave us only half the food yet took full payment. I’m starting to think it’s not intentional anymore, we spend about $40-60 here when we do go, not anymore tho, 10 times messing...
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Terrible that this place would treat a regular how they did... They didn’t take the order correctly, blamed my friend for THEIR OWN mistake, argued with her, LIED and then continued to allow her to pay for another burrito. Not only that but also talked shit in Spanish the entire time… laughing and staring at her. What kind of business is this? Getting over on your own community when you could’ve just fixed the smallest mistake YALL MADE. All she wanted was a new burrito… not a refund, nothing major. The behavior and management is truly disgusting. Coming from food service for 6+ years, they were completely out of line and in the...
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