Well I tired this Del Taco again the one off Yucaipa Blvd/10 st, The 1st time I went there around 09/17/2020 they tried to tell me in the drive-through I had to wear a mask in my truck. I told them you can keep the order and drove off,that's like somebody trying to tell me to wear at my house, So I go through the drive-through again 12/14/2021, I get my order I am short a burrito the food is cold,no mild sauce and no lids for the large drinks. I walk inside and before I can even tell anyone about my drive thru order,some lady ask if I have a mask I said no she said sorry can't help you!! I didn't say one word and walk back to my truck grabbed the drink and all the food no walked back to the front door and trash can and tossed it all!! Drove to Wienerschnitzel and they didn't have a mask on inside nor did they not have any problems get my order right and everything was really hot!! Believe all the bad reviews this Del Taco lost...
Read moreThe food is always excellent. Hands down the best preparation of Del Taco food I've had. However, some of the management staff is less than accommodating. Shannon is always great and very friendly I enjoy visiting when she is working. A couple of the other managers consistently ask me to leave within 10 minutes of finishing my mail when I'm just trying to charge my electronic devices and take a breather. I can understand if the restaurant was packed and they need a tablespace however there will be no one else in the lobby at all and still I am asked to leave and told that I can't be "just hanging out in the lobby". I'm always courteous to all of the staff and I have never caused any issues whatsoever and I always leave when I am asked I just don't understand why I'm asked to go when there is no one else around and I'm not...
Read moreDel Taco is just not the same since Jack in the Box purchased them. You instantly saw the quality of the food go down. And you know they started using Jack in the Box's supply chain which is no doubt a cheaper, lower quality distributor. Everything seems processed now and not as fresh as when Del Taco owned them. Del Taco is inching its way towards Taco Bell, which makes me sad because they were so good.
Also, ever since California implemented the higher hourly wages for fast food workers, this location has just slashed their workforce in half. There are never more then 2 workers working at a time. I feel bad for them having to try and keep up with all the orders. But since there are only 2 works, at best, the orders take significantly longer then they use to....
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