Subway — Restaurant in Zachary

Disgusting. The lady just tossed the sandwitch together she was careless. Of what she put on the sandwich she was not paying any attention to what she was doing she was very disrespectful. She even spit on the food. And made very ugly remarks about me and my wife to her friend. Because we asked her kindly if she would make the sandwiches properly her friend that was there. Does not work there and the lady that does work there she was. Basicly being a show off. And she threatend to beat my wife. If she caught her on the streets all because my wife. Told her she was going to report her to headquarters . Because of her pittaful behavior she was very violent tword us and very unprofessional and we believe she is new there they used to have really good service this lady has casued to never ever want to return. She also tried to charge extrea for onions and subway does not charge extrea for onions they charge for the sandwich and for. The meats and cheese not for the veggies that go on it. She tried to charge extrea for mayo and olive oil as well. I am sorry but as regulars to all subway restraunts in many locations. We know how subway works and never have we had a terrible experience with any subway until. We came to this location thankfully customer service in headquarters was able to deal with the issue and basicly let us reget our food. From a better loctaion but we wont be retruning to this location. This place deserves ZERO STARS. She did not even make the sandwich properly. Like she is supposed to. She put what ever she wanted on it and it was only supposed to me ham and turkery and cheese. And onion 👎 the lady basicly ruined 2 footlong sandwiches

THE. LADY WITH Customer support. On the phone...

Walking in the door, hear the staff complaining about all the online orders. Wait 10 minutes after it was supposed to be ready, just listening to complaints from the staff, being rude and disgruntled because management only has two of them on. Slamming and banging of trays and equipment. Really I understand being frustrated but has pushed a place that was ok to come to to one that just have no desire to walk back in the door. It only ever takes one bad experience to sour a customer, and I guess it's my turn. The non stop phone ringing is also a sign that the ownership really needs to pay attention to what is happening with the mismanaged potential of the hard workers, and how his decisions to save a few dollars is going to end up...

During my recovery at home due to a broken ankle, I have twice through UberEats ordered from this location. On both occasions, I reached out to the store with specific instructions for my sandwich preparation, and Karen graciously accommodated my requests. Her exemplary customer service is truly commendable. I deeply value establishments that provide direct communication options, like having a phone, as apps often lack the flexibility for special instructions. However, what is even more gratifying is encountering someone genuinely willing to assist. My heartfelt thanks to Karen and the entire Subway...