Order food and put on app what time I needed it to be picked up decided to go in 15 min early to use facilities and wait on food so I knew it would be hot and food was already done. It was sitting on the counter. They did not put it on the counter when i was there. It was just sitting there. I went to counter at 545 my pickup time and after using the restroom and checked food, and it was cold. I know it sat longer than 15 minutes. They called me a liar. I wouldn't recommend ordering food ahead of time from this place. The manager was rude. And refused to give number to district manager or any number to call and make a complaint. The manager was so mean that my 63 year old wife cried. They said there policy is to not take back food or remake it. Spent $29.41 for cold food and the whole order wasn't even there missed the chicken and biscut out of a 2 PC combo how hard is it to put 2 combos together not being busy and leave the chicken and biscuits out. Talked to them last night, and they refused to give me back 29.41. They would only give me back 18. When I talked to them I didn't realized that half my order was missing. I told him i did want the 18 i wanted to talk to district manager. He said to give him a chance to make it right. He said he give me online credit in my account 20 dollars. Well he only gave me 5. This is not what was promised. I called again and requested the district manager to call me and they refuse to give that message to the district manager. I again was told they would give me 20 dollars and again they only gave me 5. I have been put through so much mental and emotional stress. I have not been compensate as promised. I have no plans to ever eat at kfc again. So that 10 dollars is never going to be used. I have been lied to by online employess and the store. Every time I called I ask for a Manger and they totally refused to let me talk to one and now they...
Read morethis was on 11-1-18 at 4:30 (i went in ONE PERSON in line a car in drive thru so i make an order for the 20.00 fill up n I go sit down n half hour later I see 2 people come in get there food shortly after , 3 people go thru drive thru , ok I'm piss now I go rise heck , like I said now it's been half hour , wow I finally get it ya ,with no appagey just tho it on counter and WHISPERED here is your 20.00 fill up n walked away like it was (MY FAULT ) thanks to a customer witch ordered the same thing ask what number then he told me it was my order !! Or I might still might have been there longer , SO I guess if you want YOUR FOOD FASTER YOU MUST TIP the person at the REGISTER , So if your NOT in a HURRY then this is your resturunt, but if you are in a HURRY then please go to (SOUTH ZANESVILLE ) . Because maple ave DOSE'NT CARE when you get it or if you get it !!!!!!!! Even tho the food was OK (((THAT'S NOT THE POINT ---- GO IN ORDER ))) that's my opinion !! Thank you ..... N I LET'EM know AS I WAS LEAVEING , THE WRONG WAY , (((SORRY))) BUT AFTER THAT I COULDN'T HELP IT ....... HALF HOUR IS TOO LONG N 5 PEOPLE LATER ---WELL ERRRRR. ((( ALL I EXPECTED WAS AN APPAGEY I GUESS IT WAS TO...
Read moreFulfilling the hallmark of the American Fast Food experience, Kentucky Fried Chicken delivers a consistently excellent example of what used to be called "broasted chicken" when it first came out (in my childhood). Of course, quite literally anybody can make pressure fried chicken, so the protected asset had to be the recipe for the coating... and it's still good today! This location was a great place to stop for a late lunch... and to let the leaking OEM radiator in my Jeep cool off enough to refill and continue up to north Maple Avenue. $10 got me 5 great "original coating" thighs, two biscuits, a dish of gravy covered mashed potatoes, a dish of coleslaw, and a medium Dr. Pepper, which the young man attending upgraded to a large because he forgot it in my order. Great fried chicken + great service = great...
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