Burger King — Restaurant in Zebulon

I came in store today April 4, 2025. Joahana waited on me. I ordered Whopper combo for 8.99 plus tax. Very disappointed with the store manager. I think her name is Aurelly? but she removed her badge when I complained about the tea in the lobby being old. I asked for tea from the back at the drive thru. She stated it was the same tea and it was not old. Okay... so I asked her to taste it but she wouldn't. Then I asked her was she the manager and she stated she was. I asked her did it matter that customers were not satisfied. She told me to get the tea from the machine. I explained I wanted fresh tea and how do you know it is fresh if you don't taste it. She stated she made it at 3 pm. The labeI on the side of cannister said 10 am to 4 pm. took a picture of the canister. It was made at 10 am not 3 pm. She lied to me. She also was not willing to make fresh tea or let me taste the tea in the drive thru. I am very disappointed with this BK today and she has very poor customer and people skills. This should not happen to customers who pay for food with their hard earned money. Please look at time on tea cannister. You will never have to worry about me or my family or friends patronizing this restaurant again as long as she is the store manager. She doesn't care or respect patrons. Be warned. If BK doesn't care enough to hire professional staff, I would not advise you to eat here. Would someone please contact me from the corporate office? Please give me a direct...

This BK is located in Zebulon, NC a quiet community where you can sit on the porch in the coolness of the day and watch cars go by. This BK rates 5 Stars 🌟 🤩. Customer service was a high five, meaning they were not overloaded or rushed. Our meals were hot but very tasty. You have got to stop by when you're in the neighborhood. One thing for sure, this site is not busy for breakfast, so you know you'll going to get a fantastic meal and great service. There's plenty of parking spaces and shade trees around the facility. We'll, got to go. We parked under an Oak tree, ate our breakfast, and really enjoyed the morning breeze. See you soon, glad you stopped by...remember to be kind to those around you. Hug your best family member or closes friend. We only got today, tomorrow, well isn't promise to you or me. So, it's time now to show LOVE ❤️! Ciao my Friend! Have a...

Horrible customer service. We sat at the 2nd window for 10 mins. Drove around to see if the window was working. We were rudely told it’s working but we keep driving away which was not true. We drove around nicely again and sat for another 10 mins no service and was given. However the other window cars were going through getting service. We even had people standing outside in the parking lot saying they would say something after we drove off every time. We eat here on the regular and never had this issue. Manager was rude and employees followed us outside holding chairs. Perhaps they had a bad day but all we wanted was a whopper & onion rings LOL. Witnesses even told the manager nothing was said the entire 10 mins we sat at the window each time. And they continue to tell us we were lying after waiting an entire 20 mins in...