Subway — Restaurant in Zillah

This morning I waited for 40 minutes for my samminches and they still weren't toasted, he could have at least heated up the steak and eggs. The thing that got me was that the manager tried to lie, she said the oven wasn't working properly which wasn't true because the worker had already told me that he forgot to turn it on. There's no excuse for lying! The guy tells me after I paid that he forgot to turn on the oven so it'll be a few minutes, kept saying it'll be just a minute. After 40 minutes I left upset and get home to find completely cold steak and eggs with soggy bread. I call and he asks me to bring them back so he can retoast them, mind you they're fully topped. I asked to speak to the manager, who was there when I was but paid me no mind sitting there all that time. She tells me I have to bring them back to be retoasted or return them for a refund. It was the lying that irked me the most! I could have started work early than wasting my time, figured I had extra time so stop and pick...

As other people have mentioned, they have some weird drill going on where you have to tell them everything you want on your sandwich and then go sit down and wait for it. Which is annoying and seems to waste alot of time. When I asked why they were trying to invent the Subway process, one of them said it was Subways policy to get a written order for every sandwich and it's ingredients. Huh? Not at every other Subway I've ever been to. They also have a metal screen up in front of the meat and cheese section so you can't see any product or what they are doing behind it. Not saying it's something nefarious but still weird. All that being said it was a decent sandwich, maybe a touch light on the veggies, and heavy on the mayo and sauce. 2 stars, mainly for messing with the process and then making up a story about Subway policy instead of coming clean about why they are...

This place used to be great. Now they have gone down hill. First off, a good portion of their menu is only available online. Also, the two ladies were rushing us through the making of the sandwiches. This isn't the same small town subway where the service was really great and the servers were kind.

They now have a covering on their workspace so you can't see the ingredients they are putting on the sandwiches anymore. Also they didn't put half of the things I asked for on the sandwich, not to mention the meat in the cheese steak was just sad. This all could have been avoided if we could have seen the construction of the sandwich. There was no cheese, just sauce. No lettuce like asked for, and the prices are sky high for the quality you won't recieve. Don't make the mistake of coming here for anything...