Crown Royale Hotel & Lounge — Restaurant in Efate

I'm very sorry that I haven't given a positive review of this hotel. But my experience couldn't leave me with a good impression either. First, I made a reservation for this hotel on the Booking app a long time in advance and booked for two days. We planned to stay here for two nights and check if we could book a flight to Tanna Island through the hotel's services. But after we arrived, the hotel informed us that their rooms were fully booked. We had to change to another hotel for accommodation. This made our already exhausted and late-night arrival experience even worse. I believe, my friend, you wouldn't want to drive a car on a bumpy road carrying luggage back and forth, and the hotel didn't offer any compensation measures. They attributed everything to a technical issue. Anyway, if you want to get a better review, then the technical issue must be resolved and the compensation measures taken after discovering the problem must be implemented....

The Crown Royal and Lodge in Vanuatu offers a delightful blend of luxury and natural beauty, making it an ideal retreat for travelers seeking relaxation and adventure.

Upon arrival, guests are greeted with warm hospitality setting the tone for a memorable stay. The accommodations at Crown Royal and Lodge featuring spacious rooms and suites. It is well worth the value for money

The staff at Crown Royal and Lodge go above and beyond to ensure every guest's needs are met, providing personalized service with a genuine smile. Whether arranging excursions or attending to special requests, their attention to detail contributes to a truly memorable stay.

Situated 5 minutes walk from city, it makes a perfect stay location...

I'd recommend this hotel to anyone visiting Vanuatu. The whole time we spent at the hotel it did not even make us feel that we were away from home..the chef cooks really good food as per your request anytime of the day or night, the staffs are so friendly and even did our laundry for us. The owner also takes time out of his busy schedule to check if all guests are comfortable and in need of anything. Best bit is that they have a bar on the second floor with good sounds , lighting and big screen. Very pleasing views of Port Vila also and 5 minutes walk to Port Vila city centre. Thank you very much to the Crown Royale team...