Ass-ai Addiction — Attraction in Gold Coast City

Wrong order, arrogant attitude—claimed I misheard the name, then gave me a bad rating. What a comedy of “customer service.” Customers get a lottery, drivers get the blame.

update reply: I need to clarify the situation: I had a platform-assigned package order. I already picked up Package 1 from another restaurant, then waited more than ten minutes at your store for Package 2. While delivering Package 1, your staff suddenly told me I had taken the wrong ice cream. This is unreasonable — I clearly heard the name, confirmed it verbally, and your staff said “YES.” If there really is CCTV, the audio should also capture this. Your takeaway bags had no order numbers, only names being called, which makes mistakes likely. Although I was frustrated, I still told your staff I would return the order after completing Package 1. Uber never required me to do this, but because I saw how expensive your ice cream was, I didn’t want your store to suffer a loss. So even though this delivery only paid me $4, I still spent half an hour returning it. This was the first time I have ever taken the wrong order. Instead of blaming me, perhaps reflect on why your store already has so many negative Google reviews about staff attitude.

If your staff said “yes” when I confirmed the name, then it was not my mistake. Pointing out an error is not “abuse,” so please stop twisting facts. If you and your staff focused more on honesty and professionalism, I’m sure you would receive far more...

WARNING FOR CUSTOMERS!! I’ve been going to this place since they opened. My boyfriend and I have collectively spend over $300 on their Açai in just 2 months. Can i just say how blooody amazing their food is. I am not usually a person that loves sweets like this but for the price the quality is amazing and i was recommending this place for ages to everyone i know. I would even go out of my way to go there at 12:00 at night because i was craving it so much. However when i went in on the 7/04/2025 at around 9:40pm, we waited for yet another açai and i turn around to see the woman that ownes the shop VAPING INSIDE the food truck. This absolutely appalled me. As someone who has managed many hospitality and food service places this set me back. Imagine if someone at maccas was vaping while making your big mac? Absolutely disgusting, and i am so dissapointed as i loved this place and yet she’s vaping while making my food. Just a warning to everyone that doesn’t like this type of behaviour. I’m more than happy if she needs a vape but she can litterly take one step out of the food truck and have a vape. Not while ur...

Heard about this spot on the GC from a few mates back home in Sydney. Bro... bliss is an understatement. Knowing I could sort out my sweet cravings at 1am without having to settle for Macca’s Say less brother… Pulled up and straight away was greeted with this unreal smile. Turns out the girl running the joint is the owner and honestly, what a vibe. Genuine, warm, full of good energy you don’t get that often. We ended up having a solid convo, and after checking some of the shady Google reviews (clearly written by the competition... but let’s be real, there is no competition), I couldn’t believe anyone would try and tear down someone so pure.

I grabbed the Kinder Bueno baby and ohhh habibtiii I was in absolute heaven. I’ve had açai all over Sydney, but this one hit different. Proper game changer. Then I copped The Don crepe... hands down, one of the best things I’ve ever tasted it slapppeddd .

All love and respect to you girl I see the passion, and I back it 100%. Keep doing what you’re doing. You’ve got something special in more...