Swarovski Kristallwelten
Swarovski Kristallwelten things to do, attractions, restaurants, events info and trip planning
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MAGICAL PLACE!!! Saw pictures online and knew I wanted to visit, that finally came a reality in Aug 2024 on my recent holiday to Austria. This attraction is a hidden gem. The shuttle bus collects you from outside Innsbruck train station then takes about 20 mins to get to Swarovski Kristallwelten (Swarovski World). Upon arrival, it doesn't seem much to look at as you are dropped off in the car park and there's lots of industrial looking office buildings. From the ticket office, you can see the famous Face/Water feature. We didn't have to queue long for our tickets and the price is reasonable. All other attractions within the park are free to go on and visit, included in the price of your ticket - the ferris wheel, carousel, hand of fatimah maze etc... Once you find the face/water feature and you enter, the journey begins and takes you steadily through many exhibitions whereby you can spend as long as you want admiring the creations on display. It was busy when we went so you have to have patience in parts where it is popular. The exhibits are amazing, there is so much to see and take photographs of, from the snow room to the famous celebrities costumes, jewellery and so forth... I was mesmerized by everything. The outside carousel is for both adults and children. I had a lot of fun. The maze is amazing the way it was created in the hand of Fatimah. I would recommend going in the morning/early afternoon as you will spend hours here. Gift shop is very expensive as expected so mainly photo opportunity but still nice to look at the crystals on display. For example - Green ring was 149 euros and that was one of the cheaper items. There is a small bar style cafe where you can grab light refreshments - sandwiches/cakes/hot drinks and cold drinks as well as vending machines. If you love all things sparkly and interactive then this is the place for you! I absolutely loved it and had a blast here.
Joanna M L FearnJoanna M L Fearn
00
The drive to Swarovski crystal world was so breath taking. Nature all through. At the Arrival the parking was huge and spacious. There was an indication where to park buses only. We got our tickets and we were offered audio devices with language selection.sadly my ears were small and they kept falling off. Maybe next time I should ask for smaller ones. Inside the museum it’s Super beautiful. The serenity is amazing and such a visit needs patience. I would recommend this kind of setups for first dates or love birds. It’s needs so much time to slowly move from room to room as the concepts were different and all the rooms had different fragrance. The museum is child friendly and disabled friendly. Though I feel they could indicate in the elevator what’s on which floor. The snow room was a constant reminder winter is coming but really beautiful. We came out at the store which had beautiful jewelry.Near the exit there was coffee shop with beautiful and tasty cakes. When you think it’s all done then comes in the garden . So huge and beautiful. It is very well maintained and labeled . Since we have kids we proceeded to the play area.The play area had many selections for different age groups. I recommend parents to carry extra clothes as there is a lot of water play. Lastly the view was fantastic as we were surrounded by the mountains . Best is to stay over for a night around the area as we felt rushed by the drive back home.
Lily ExtraLily Extra
20
It's worth visiting if you have the "Innsbruck Card" or have a plan to buy Swarovski products from their store (some of the products have great discounts). It's great they have free parking on premise. And kudos for providing toilet facilities before entering the museum. Based on the above conditions, I'd give this place 4 starts. But due to the incident below, I have decided to give 2 starts instead. We had Innsbruck Card purchased the previous day (around 10.30 am). So, we rushed to the location with a plan to enter the museum before 24 hours was over. We managed to reach there before it expired. But at the ticket gate, they asked us to get another ticket (which is free) for my 5 years old daughter. So, we rushed back to the entrance again and obtained the free pass by showing our Innsbruck cars (which were still valid by that time) to the lady there. Then it was almost 10.30 am when we reached the ticket gate again and after the queue, the Innsbruck Card was rejected. We came back and explained the situation to the lady at the entrance, and then she understood the situation and asked us to get a free ticket from the ticketing counter. The person in the ticketing counter refused to issue a ticket saying we were late. But when I explained the situation, he called (may be) his supervisor. Believe me, his supervisor also refused to issue a ticket for us even though we explained what happened. So, we had to buy tickets again to visit the museum. Therefore, I'm ditching two stars for NOT having a heart for their customers. I hope they'll understand someday that money isn't everything. (This happened on 5th August 2024)
Supun MadhushankaSupun Madhushanka
00
I found it difficult to govern more than a 1 given the people who work in the shop at the end of the tour, but I will get to that. Firstly, the museum is amazing! From the grass head design outside to each step of the varied tour, it was amazing! We got to see huge crystals, amazing designs, snow environments made of crystal, light displays, optical illusions, sound and video displays… I love how varied it was and that we aren’t seeing more and more of the same thing (a poem too). At the end of the tour however is the shop. For a start, there were no men’s items like there had been many years ago when I visited in 2010. We were also followed through the whole store by all 3 people working there while others roamed around freely in the shop without being harassed and it appeared that it was discrimination based on our appearance. It happens a lot in Austria and Germany for us and this was no exception. Given we travelled from a warm Italy during the same day, I was in shorts and had my jacket on for the new cold. It seemed like we were being followed to make sure we didn’t steal anything and we didn’t buy anything due to the appearance despite the fact we earn more than most people who visit and don’t have children. The museum was nice, but the judgement and stalking is not desired or necessary.
Jason TabrettJason Tabrett
80
Visiting Swarovski Kristallwelten is like stepping into a magical world where art, innovation, and pure beauty collide. This crystal museum and park is an absolute must-see if you’re in the Innsbruck area! From the moment you arrive and are greeted by the iconic giant, you know you're in for something special. The Exhibits: Each room inside the museum is a unique experience. The art installations are not just displays; they’re immersive and interactive, showcasing the incredible versatility and beauty of Swarovski crystals in the most creative ways imaginable. The combination of light, mirrors, and crystal creates a stunning visual experience that feels both futuristic and enchanting. Every room feels like stepping into a different fantasy world, with sparkling surprises at every turn. The Garden & Outdoor Art: Outside, the garden area is just as impressive. The Crystal Cloud and Mirror Pool are absolutely breathtaking, especially on a clear day when the sunlight reflects off every crystal, creating a mesmerizing shimmer. The lush greenery combined with the contemporary crystal installations makes for an unforgettable stroll, blending nature with art seamlessly.
George RodopoulosGeorge Rodopoulos
00
I came here as it was included in my exploring day pass. I thought a few rooms were fun, but they leave you there way too long between shuttles and waiting was not fun. I think that a lot of rooms were put together quickly just for something to see but I don’t think they were that interesting or thoughtful. An example would be the room with the train, only the snow was in crystals and they left the trains to carry random painted gold wood, I feel there was missed opportunity to add crystals for real wow factor. At the end there is huge emphasis on the stores. After we tried going to the cafe/ restaurant for coffee and vegan cake, but the waiter sat us at the very back, which had cheap different tables than the rest of the restaurant. I asked if we could move to a nicer seat and despite it being near empty, he said those were only for those eating; I left (attaching a photo). Not worth it in my opinion. Felt more like a tourist trap.
SavannahSavannah
00
Nearby Attractions Of Swarovski Kristallwelten
Crystal Cloud & Mirror Pool
D. Swarovski & Co.
Labyrinth
The Garden of the Giant
Museum Wattens
Giant & Chambers of Wonder
Schreibmaschinenmuseum
Crystal Cloud & Mirror Pool
4.7
(121)Click for details
D. Swarovski & Co.
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Labyrinth
4.5
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The Garden of the Giant
4.9
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Nearby Restaurants Of Swarovski Kristallwelten
Daniels Kristallwelten by DoN
Pronto Ristorante
Die Smokerei
Restaurant THAI-ASIA
das grander
Gasthof zum Schwan
unbound coffee roasters
Tropical Vista
Gasthof Neuwirt
Daniels Kristallwelten by DoN
4.2
(522)Click for details
Pronto Ristorante
4.4
(389)Click for details
Die Smokerei
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Restaurant THAI-ASIA
4.7
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Learn more insights from Wanderboat AIBasic Info
Address
Kristallweltenstraße 1, 6112 Wattens, Austria
Map
Phone
+43 5224 51080
Call
Website
kristallwelten.swarovski.com
Visit
Reviews
Overview
4.4
(12.9K reviews)$$$$
Ratings & Description
cultural
entertainment
family friendly
Description
Swarovski Kristallwelten is an experience attraction created by André Heller for the crystal glass manufacturer Swarovski, consisting of a park, art museum, retail area, and restaurant.
attractions: Crystal Cloud & Mirror Pool, D. Swarovski & Co., Labyrinth, The Garden of the Giant, Museum Wattens, Giant & Chambers of Wonder, Schreibmaschinenmuseum, restaurants: Daniels Kristallwelten by DoN, Pronto Ristorante, Die Smokerei, Restaurant THAI-ASIA, das grander, Gasthof zum Schwan, unbound coffee roasters, Tropical Vista, Gasthof Neuwirt
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