We booked 2 lanes fairly last minute for my brothers 21st birthday party on a Friday night. We had split lanes and the person on the phone was very upfront and told us that we would have 2 back to back sides, rather than one big loop, which we were totally cool with (we were just happy to find somewhere to celebrate at this point). Friday night came and we all arrived at the bowling alley. We had a mix of ages, from a 9 year old, all the way up to a 66 year old and every single one of us had such a blast. We had fantastic service throughout the night from both the owner, Trevor, to all of staff we dealt with when getting shoes, food, drinks, etc. Each and every one of them were so friendly and really pumped about their jobs. They knew the answers to all of the questions and were so great with the kids. The bowling alley is super retro and original, but has been updated in all the right places. The craft beer selection was top notch and the kids loved the root beer. We had chips and nachos which were devoured in an instant. When we were done our bowling and went to pay, it must have been a huge hassle for them because we had people coming and going, but they were patient and made sure everything was correct for us before leaving. Thank you so much for a great time, we'll be...
Read moreI wanted to give a review of this bowling alley because of how kind and understanding their staff was to my mom. My mom is deaf and is dependent on lip reading to understand people. She has been struggling with masks obstructing people's faces and muffling their voices during the pandemic. To be honest, I've watch people dismiss or belittle my mom my entire life due to her disability. They have treated her as if she is stupid for asking them to repeat themselves or rolled their eyes when she has misunderstood them. Not the staff at Plaza Bowl. She was greatly struggling to understand the staff (who were behind plexiglass which further obstructed their voices). Once she stated "I am deaf", their staff member came from around the glass to speak with her. Their staff member was so patient and kind to my mom. She also continued to talk with my dad and ask about their trip (they were visiting from NS). I just wanted to say thanks. It was a small gesture, but it truly meant so much. Thank you for...
Read moreOur families came on Sunday Funday, we were greeted and our lanes set up. We put on our shoes and let the kids (1, 3, 5) bowl some balls. My little one’s first time was great, when we were waiting our turn on 13 we used a closed lane to practice a few rolls. My one year old was having a great time. Michael brought out the ball ramp for the kids to line up the balls as we decided not to use bumpers. He turned on the adjacent lane so my daughter could press the reset button after her practice rolls. That was very thoughtful and I appreciate the small things like that, they go a long way in my eyes. He checked up on us frequently to make sure we were doing well, the overall experience was welcoming and very family friendly. Thank you for the hospitality, we will be back soon for another Sunday Funday...
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