Memory Express Computers Lethbridge
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Finally we have a worthwhile computer parts store in Lethbridge. I was shocked to find out that Lethbridge has been getting stock of GeForce 5080 & 5090 cards. I was even more surprised when Memory Express allows you to purchase online with pickup in store so you can reserve these precious cards. Personally been waiting to get my hands on a reliable GPU after the horror stories of buying online. After securing my precious GPU I had an objective of building a new gaming pc with a specific budget and general expectations. Christian C helped guide me through components and offered amazing recommendations. Instead of going over budget he kept the purchase sensible and had the knowledge and facts to back it up. So far my experience with the staff has been nothing but positive and I'll encourage anyone that's shopped at Calgary or Edmonton before to check them out. Thank you for the incredible customer service.
Sean Belcher
00
Willing to change this if they do the right thing here, but I have had a terrible experience. I bought a $300 motherboard here. I assembled the build myself, and it wouldn't POST. I don't have the parts necessary to troubleshoot what the issue was, so I paid $55 for their technician to troubleshoot for me (after I had been told they would do this for me free of charge since I bought the board there). I had to chase them down for answers as I never received calls within the timeline promised. When I did get a hold of them, the technician said that I had caused physical damage to the board by using "the wrong screws". He then called back and said I had damaged all of my mainboard parts by doing this, and I ought to buy new parts and start from scratch. When I went to pick the parts up, I asked to be shown the physical damage I had supposedly caused. Attached is a photo of ONE scuff mark I can see that I could have caused (though it's as likely the removal of the screw by the technician could have caused this..) WITHIN the screwhole. When I asked to be shown the damage I caused to the board itself, I was told that you would not be able to see the damage, requiring a specialized microscope to see. This was a good opportunity for this store to demonstrate goodwill and offer an exchange on a very likely DOA product. But instead the process felt like they intended to gouge as much money out of me as possible, to the detriment of their customer service. I will give 2 stars because while the service itself was not good, the staff was at least friendly throughout the process, including when I was a bonehead and thought I had not been given back the rest of my parts they have put into a baggie for me and showed me the camera tape to ensure they had not made a mistake on their end. Turns out I had left the bag in my car overnight like a meathead. However, until they do the right thing and replace this board for me I cannot in good conscience recommend you purchase your parts here as their return policy has been very insufficient for expensive computer components. Edit: Management has doubled down on this issue. Thankfully I never bought my other parts here or I'd be out more than $300. Other retailers have had no problem offering an exchange on DOA products. I recommend you stick with other retailers for your component needs given this terrible experience I have had here. For added context, I have attached photos of the assembled build, including a picture of the scuff within the screwhole and another highlighting why they refused to honor their own return policy. Pathetic service.
E A
00
Just got some upgrades put in! Not only did they stay open a little late to accommodate my work schedule but they held my components until I could make it in. They installed a Motherboard, CPU, Ram and AIO and had it back to me in less than 24 hours. They also cleaned it, it was like getting a brand-new pc. Will 100% be back for my GPU upgrade in a couple months. Thank you Iikka for the excellent service!
Luke Mourits
00
Nearby Restaurants Of Memory Express Computers Lethbridge
The Keg Steakhouse + Bar - Lethbridge
Kingsmen Ale House
Makisu Sushi Lethbridge
Luigi's Steakhouse
Motte's Cafe Verde Real Mexican Grill
Rivaaz Indian Cuisine
Ricky's All Day Grill - Lethbridge
Dono Sushi
Smitty's Restaurant & Lounge - Lethbridge Mayor Magrath
Thuan Hoa Restaurant

The Keg Steakhouse + Bar - Lethbridge
4.5
(646)
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Kingsmen Ale House
4.5
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Makisu Sushi Lethbridge
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Luigi's Steakhouse
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Basic Info
Address
1610 Mayor Magrath Dr S, Lethbridge, AB T1K 2R5, Canada
Map
Phone
+1 403-942-8270
Call
Website
memoryexpress.com
Visit
Reviews
Overview
4.7
(23 reviews)
Ratings & Description
cultural
attractions: , restaurants: The Keg Steakhouse + Bar - Lethbridge, Kingsmen Ale House, Makisu Sushi Lethbridge, Luigi's Steakhouse, Motte's Cafe Verde Real Mexican Grill, Rivaaz Indian Cuisine, Ricky's All Day Grill - Lethbridge, Dono Sushi, Smitty's Restaurant & Lounge - Lethbridge Mayor Magrath, Thuan Hoa Restaurant
