Purchased 2 playsets of a pretty common staple, a fair and reasonable number which lets me also have a copy for my other deck. This is all that the other contained. So I was paying shipping on to cards only for half to be cancelled and told that my order is abusive in some way. I understand if I'm getting like 5-10 playsets or if the hard way a very rare card that was extremely demanded. this is a card with like 20 printings ran in nearly 100% of decks. I emailed them that it makes it harder to justify the shipping cost for just 1 playset of cards being my entire order. At this point it'd make more sense to just other the full other from elsewhere rather than pay shipping on yet others of 3-4 cards each. Refunding shipping or adding back the other cards would've worked too. I emailed them nearly a week ago to no response, they don't seem to be working on a resolution and will only care if it hurts their reviews. To add to this, yes they have a policy to limit card count in orders as shown in the email (that was sent automatically when they limited the cards), however 2 playsets isn't abusive. Plus I never agreed to these terms when checking out because I didn't order from your website, I ordered using Shopify app where they are not even visible, checking their Facebook I can see other issues with them involving pre-orders and never sending cards. Im surprised there's so few bad reviews on Google maps but that leads me to assume that most of their issues are online only and they hide behind shady hidden terms to cover their poor...
Read moreFantastic store, great community atmosphere i love that the play area up stairs and down stairs is not in the main store front. Community is great for casual commander games and very beginner friendly almost everyone has a low budget deck and is willing to play it.
As for events my favortie part is they have done a friendly prerelease where everyone that participates gets 2 packs instead of playing for them and then a competitive one seperatly so if ur not used to drafting you still get something.
Selection of cards is very good and buy list pricing is very fair seems like 80% for store credit for high value and like 60% for lower value cards. With lots of sealed product as well.
Staff are very friendly and helpful majority players too. I remeber going in for a 10$ card i wanted for my hashaton deck and they were out but jeremy recommended a 2 dollar card instead that he found just as useful and was a great...
Read moreI have used Fantasy Forged's online store for multiple Pokemon singles orders and have had nothing but good results. Their condition grading is quite fair and the shipping quality/speed solid.
What truly spurred this review however is Fantasy Forged's customer service. In my most recent order two purchased 1st edition cards were discovered to be no longer in stock. In addition to a refund the store provided two unlimited versions of the same cards free for the inconvenience.
This reflects attention to detail and a care for the customer far beyond many other stores. Therefore I thoroughly recommend and will continue to purchase from Fantasy Forged.
Keep up the good...
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