The ladies at the store were very nice and had good customer service, However disappointed in the product of the permanent bracelet. Within less than 5 mins of it being on it broke in the store. I went home and within an hour of just grooming my pets outside the bracelet broke again. Luckily I felt it break or else it would've been lost. I asked about the product prior to payment if it breaks easy and they said usually not.
I went back to the store asking for a refund as it broke twice within an hour. They said no refunds (this is why you have to sign a waiver prior to the bracelet installation), and stated that I can get a store credit. After a bracelet breaking twice within hrs, a store credit is not what I want after spending $90. The ladies did try to see about the refund but the main owner said no. I would understand not refunding me after a couple weeks but it was within hrs. Not good for business.
This is my first time visiting this store and most likely my last. Would not recommend the...
Ā Ā Ā Read moreI bought a beautiful tassel purse that was so unique and I absolutely loved it, unfortunately the strap broke the first day I used itā¦. No fault of pear, itās the suppliers issue. So they ( Christine) went above and beyond to provide me with either a new purse or repair. She ended up ordering a new strap which was brilliant, I was overwhelmed with her kindness and making sure I was satisfied. Itās such a pleasure to walk in that store, the staff is so extremely friendly and wanting to please. The store is such a beautiful little spot in Orangeville, I highly recommend everyone to take a peak and visit. You donāt get that service very often anymore, it was a perfect end result. Thank you Christine and Pear. Very...
Ā Ā Ā Read moreVisited pear home in search of a pandora lock which was initially purchased in Paris, France that was lost, also an extra charm for my 17yr old daughterās Xmas gift. The ladies at Pear were fantasticā¦. They found a match for the lock purchase in Paris, France š«š· and an extra special charm to add as a gift. Special shout out and thank you to the 18yr old consultant(sorry I donāt remember your nameš¤) who was absolutely amazing so kind and patient in providing options and helping me find another perfect gift now from grandma to granddaughter š„°She help to get us in the millennial mind setš¤¦š¾āāļø choosing a perfect beautiful ringšš¾
Sorry I would add a picture but everything has been wrapped...
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