We went through aventura total for a paragliding flight in the Chicamocha canyon and there was quite a few negative points to be raised. In chronological order: the bus that picked us up at the hotel was extremely uncomfortable. The seats are barely tied to the floor of the bus which means that they lean front at every break and they lean back (and crushes the knees of the passengers behind) at every acceleration. Beyond comfort this can potentially be dangerous in case of an accident. the agency practiced overbooking without doing the necessary planning around it, which means that we were about 50 people arriving at the same time at the paragliding spot for about 5-7 guides. All of us had to wait for our turn, standing in the burning hot sun - no seat, no shadow, no water - for up to 3 hours before it was our turn. We did not understand why we were picked early from the hotel if it meant waiting all morning in those conditions. The waiting time unfortunately outweighed the fun of the flight itself. To top it all, because of this overbooking, one person of our group eventually could not go because he was the last person in line after 3h of waiting and by then the weather conditions were too bad to go (it is known that the flights are only in the morning). The agency did not apologise to him for the long waiting time they only blamed it on changing weather conditions. again because of the long waiting time the last people to fly had a pretty windy and rough flight. My boyfriend for instance had a bad landing as the protection for the butt was flown away by the wind at the last second, meaning he had to land really hard on his butt from quite a height, resulting in a bruised coccyx. He can now barely sit. He was also not proposed the accrobatics (the best part of the flight) because by then the weather conditions were too bad and they had to come back.
We fully understand that weather conditions can be changing but the agency has a responsibility in knowingly accepting over 50 clients in 1 morning for just a few guides, without any proper planning to make it pleasant for the clientele. A shame they should privilege quantity of clients over the quality of the experience...
Read moreParagliding Aventura total seems to be a good place for extrem sports nevertheless we were quite disappointed. Firt of all we've been told at the office that we could fly both at the same time but we didn't. The first flight was good. The other was very very short (15 min only) and very low so i didnt see much of the chicamocha valley and didn't enjoy the view as others (from other agencies) did. Last of all we paid extra for video but a computer error erased it so we have no memories...
Read moreEstuvimos con la familia en enero de este (2017) año disfrutando San Gil y las actividades que AVENTURA TOTAL ofrece. Compramos un paquete que incluía el Hotel (San Marco Campestre) con 2 comidas diarias y las actividades programadas. El Hotel resultó muy bueno y la gente muy atenta, especialmente la señora que cada día con paciencia y una sonrisa nos atendía en el restaurante. Pero lo mejor de todo fue la calidad y organización de Aventura Total: todas las personas (desde Yurani que nos gestionó la reservación y estuvo pendiente de nosotros todo el tiempo), hasta nuestro angelito guía que nos trasteaba y guió en el raffting y el "jefe" que nos guió en el parapente. Todos super amables y profesionales, atentos, pilos, pendientes de las necesidades de todos, incluiida nuestra mascota (una perrita beagle que ellos acogieron muy bien!). De verdad super recomendados, mil graciaspor las vacaciones maravillosas que nos organizaron y por su calidad...
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