Parque Las Antenas — Attraction in Mexico City

Title: Security Guards Harassment

I visited this mall several times last week, and each visit was marred by harassment from security guards, especially near the taxi/Uber pick-up area. I had dental work done, spending over $1,500 dollars, which underscores that I was a paying customer, not loitering. After a tiring gym session, I took a moment to rest while waiting for my ride.

Despite not obstructing anyone, the guards approached me repeatedly. First, I was told I couldn't lean against the walls. I complied, only to be told that kneeling down was not allowed. After moving again, I found a spot to sit for the five minutes it took for my Uber to arrive, but they approached me once more and said I couldn’t sit down either. This behavior extended to other individuals, including workers on their lunch break who were simply trying to rest while working on mall signs.

When I asked the guards why they felt the need to keep harassing me, they expressed their own frustration, stating they were compelled by their bosses to do so or risk losing their jobs. Seeking clarity, I approached the administration office to file a complaint about this absurd treatment. Their response? Excuses about “safety” concerns and the risk of electrocution from wires inside the support beams, while dismissing my valid concerns.

I told them that if this was true, the mall needed to be closed to the public while this problem was fixed. The two women I spoke with seemed displeased by my presence and did provide a complaint form, but it’s unclear if any real action will be taken. This experience was disappointing and discouraging for those of us trying to spend money at the mall. I hope improvements will be made to prevent this kind of harassment...

Crowded. Directories are few and far between. Escalators are staggered instead of grouped. Walmart is hidden in the deepest bowels. Don't come here unless you have several extra hours to wade through crowds and stand in endless lines to...

The variety of shops is astounding and the place is humongous, there are a lot of expensive shops as well as affordable ones. There's even a Walmart, but the parking is more expensive in comparison to...