My first encounter was when I called in to become a member. This day I was served by a lovely young lady with blue hair. She was dynamic and very very helpful. Sadly my next encounter today the 15th of Nov proved to be very very different. I needed to access a printer so therefore required a little bit iof assistance. I requested help from a older man and wished I hadn't. Getting recruitment right is paramount to delivering excellent customer service. In this instance you. got it wrong. I am sure he may have been good at some stage but not today. Definitely will be avoiding him...
Read moreI love the Whangaparaoa Library so much. The design is spacious and inviting. I love having a look at the art exhibitions upon entrance. The seats are comfortable and the staff are conscientious, making the library a space where I can browse books all day long. I always leave feeling mentally refreshed, still as excited as the...
Read moreGreat atmosphere. Well designed & set out for easy access to everything. Good supply of books, from fiction, non fiction, ebooks, large print books plus computer availability. Great children's section as well. Also very helpful staff available for assistance. J.Ps are there to help as well. Facilities there to hold meetings...
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