Such a terrible experience - never again!!! I used to be a fan of Mandaue Foam since most of their prices are actually affordable and sometimes look better and are cheaper than Ikea. The shelf that I bought around 2 years ago is still in like new condition. However, my recent experience has been the worst.

Before going to the branch, I asked on their socials if they have stock of the cabinet I wanted to buy. Unfortunately, no stock when we arrived. So we did a pre-order and we were able to pick up a few days after. When we were almost done assembling the item, I noticed there was a chip off on one of the cabinets. So I had to return the next day to report what had happened. The CS asked who assembled and I honestly felt like she was putting the blame on me. Eventually though, she ordered a replacement. However, the only available schedule was almost 10 days away and so I volunteered to just bring the drawer with the issue and they replaced it. Once I got home and trier the replacement drawer, it didn't fit for some reason?!!!! So I had to message on Viber and they mentioned an assembler will come to my place instead. When the assembler left, I noticed a small white dot on the drawers again. I just give up at this point.

They need to do a proper QA of their items moving forward. What a disappointment!