S&R Shaw — Restaurant in Mandaluyong

NOT AN AMERICAN STORE ANYMORE! It has become just a regular store with LOCAL products. I have been requesting for several years now for items that they always used to carry but no response from them. The manager writes down my requests and phone number but no one ever calls me. Never. My name is written dozens of times in their book—no call back ever. This might be the first year in 10 that I don’t renew my membership. I can just shop at the supermarket. At the very least, answer the phone because it is a customer calling. Why do you no longer carry Kirkland brand baby wipes? The Member’s Select are horrible quality compared to the Kirkland brand. And no more Kirkland brand frozen meatballs? And no more frozen all beef Franks? And no more Hormel frozen bacon or Tilapia fillets? And no more Kirkland brand laundry soap? Members Select laundry soap fades my colors. And no more Campbell’s Chunky Chicken Noodle Soup? You haven’t had these in years now! These were the reasons I bought a membership every year. At least respond to your customers request and I’ll change...

Always have been a fan of S&R; it's like the Costco of the Philippines. I go here to buy the ff: 20-lb sacks of imported dog and cat food that are reasonable. Turkey Bacon Kirkland products they used to have ground turkey but not in the past year big-sized canisters of nuts frozen strawberries, blueberries, raspberries, blackberries paper towels in bundles of 9 pumpkin pie (seasonal) imported vitamins and supplements whey wine (they have goooood prices!) DayQuil and NyQuil (but I stopped taking them because I became dependent on them) Twinkies and Dingdongs (lol I don't buy them but I do enjoy looking at the boxes and sniffing them and remembering my childhood.)

I get a whole lot of other products but those are the ones that I can't find in other supermarkets or are cheaper in S&R.

Remember though, if you plan on shopping here regularly, you need to be a member which means paying an annual fee. To me it's worth it.

The S&R branches I go to are the ones in the Fort BGC and this one...

Why I hate here Ventilation - area is too smoky due to the foodcourt, made my eyes teary (didn’t experience it at Libis branch, by the way) Entrance - if you’re from the other side of the road, you’ll have to drive a few meters, you can’t turn left Parking - space is too small, can’t even fit your push cart if you have big car beside your car (Libis branch is spacious) Security while dining - I happened to witness items on the floor, the staff said that one customer removed the contents from the cart and put it on the floor (shoppers and diners in Libis is more disciplined and you can rest assured things like that won’t happen) Organization - some of the stuff are not visible by just scanning the area, you’ll have to check one by one Snickers! There’s no snickers that time

Overall, I’m disappointed. Been visiting Libis branch and didn’t know that things are so different here. If you want a better experience, visit Libis...