Wieliczka Salt Mine Tour From Krakow — Attraction in gmina Wieliczka

Visiting from the UK. We tried buying our 9 tickets online originally, and it seemed to go through but then later received a notification that the payment was rejected. We called and they send it would probably work if we tried in person.

We went to the ticket stall at the mine, using a different card from someone else in our group. The woman at the ticket stall was on the phone for ages now serving anyone. When we finally got to the front we paid for our tickets and it seemed to have gone through again. It then got declined again, same as when we tried buying them online with the other card.

The woman asked if she could see the card. She then proceeds to pull out a massive pair of scissors and says she is going to cut the card in half. The owner of the card was very distressed, as this is his only card he has with him. He then asked to see the manager and demanded his card back, however there was no manager available.

In the end we were unable to visit the mines and wasted time coming here, all due to shocking...

We had an awfull woman guide just marched so far ahead no one could keep up , I had to remind her that we and others were English as she was just talking polish , the one ear head phone was rubbish and as she was do far away could hear a thing we were left behind twice and she watched us join the wrong group and said nothing , a total waste of time I noted other guides talking slowly so as we could understand not ours 😡, so disappointing so busy couldn’t get us in and out quick enough , and all of the staff so miserable and unfriendly, don’t recommend we done 3 other tours that were busy but amazing and organised well , there’s no way of complaining either no site no number nothing , just make sure your guide is nice if not change , and grab two headphones it might help but so poor...

A must visit place in Krakow. It's a bit on the outskirts, so the whole journey to and fro will require at least half a day. But it'll be well worth it if you are interested. We chose the tourist route in the English, and the guide explained the history and the working of the mines pretty well. The whole 2-3 hour journey is comfortable, but make sure you aren't carrying anything heavy. There are also a couple of snack shops (About an hour into the mine) and washrooms along the way inside the mines, so even if you aren't carrying anything, you...