Auntie Anne's Soft Pretzels (Jewel) — Attraction in Singapore

Visited again on 8/1/24 at 8.03pm. Staff told me they have kept most of the flavors. Closing time is only at 9pm. Ridiculous staff attitude. So you keep all your flavors an hour ahead of closing time and tell customers everything is sold out so that you can chit chat there?

Long waiting time, staffs were busy chatting and rude! The cashier was a chinese guy and the staff preparing the pretzel is a malay woman with specs. Both staffs were very rude. If they are so unwilling to work in the service line, they might...

Pleasant food with unpleasant experience. Please kindly send your cashier (Malay auntie with specs) that is doing cashiering on her morning shift on the 6 Aug 2022 back for customer service training. Rude as heck and do not bother to inform customers that Changi Rewards can only be done before payment. No doubt there is a small sign but seriously when we are trying to make payment where got time to read that...

For a tourist and local hotspot, customer service could be better.

Visited today before peak period. Stood there waiting for staff to take order. 1 gal in blue was busy prepping.

Eventually the gal in blue served us. Sadly, No greeting, no to thank you.

Hope customer service can improve to complement the...