Very honest review.

We did not go with a tour we chose to use the local buses which saved money. It took us 2 hours to get here.

When we arrived we were booked into a slot at 3pm. That was another 2 hours wait.

During the waiting time, there are toilets, seating areas, hot dog stand and a restaurant if you wish to have food and drink. However, you also have to put up with people smoking in the same area with staff not asking them to stop.

Now, the price we paid was £18 each.

When we were finally allowed to queue there were about 300 people on the same guided tour, here's were it is ridiculous. The Spanish guide we had only spoke with a Spanish couple at the front explaining to them what things were in the cave, not once did he translate or even bother talking to anyone else. The same guide also encouraged the spanish couple to touch the rock, even though it tells you not to touch. It was a quick walk through the caves, not enough time to actually look properly, then if you're lucky to be able to get a photo whilst being trodden on by other people. Then again this couple were singled out and allowed to sit by the lake boat area meaning they would get across the lake first.

Before this however we sat waiting at least 20 minutes for the herd to come and sit down for the 10 minute concert on the lake.

When it did start, instead of hearing the beautiful music from the boat, you hear the staff constantly telling people not to film or take pictures. Why not remove these people, at the start you are told not to, so why do these people choose to spoil it for everyone else!

When it stops there's a stampede for the boats if you can be bothered to wait for it. The boat was a 2 minute ride!

Then after that everyone put and climb for freedom.

Overall I would like to make recommendations to the attraction but in all honesty if they are charging that amount why should they care.

It is unsafe for that amount of people to go through at the same time, if you're going to have a guide it should be for everyone not just a chosen few.

I was very disappointed as this was the main place I wanted to go and we traveled from the UK.