Drach Caves — Attraction in Manacor

Extremely disappointing experience, which should have been a really beautiful one!

Myself, my husband and two children(aged 7 & 4) were really looking forward to our trip to visit the Caves of Drach. We have previously visited caves in England and throughly enjoyed the experiences there. Upon arriving we had to wait in the queue for our prebooked tickets to be scanned. We got through and started the slow crowded shuffle down the stairs into the very humid and crowded opening chamber. The caves themselves are really stunning and well lit. But after our first few steps inside we were immediately ushered down by 'guides' with flashlights. People were taking photos(no flash allowed, understandably!) and admiring the beauty of the caves when the shouting from the guides started. We were informed that the concert was due to start and we all needed to hurry. At this point the lights start to be turned off to encourage the visitors to descend through the cave. We eventually made it to the main chamber with the lake in, and once everyone settled down were treated to what should have been a truely moving experience. The quartet arrived on the lighted boat in the dark and the music sounded amazing in the cavernous space. This was cut off by people applauding early as the boat sailed away. Followed by a message instructing people to either use the bridge to the exit or queue for the boats to sail a short way to the exit. Obviously we opted for the boat option (for the kids)and started walking down the slope to the boats along with the crowds of other families. When we got near the bottom a guide instructed us to go around the seating and physically moved my husband to the direction he wanted us to move to. About 20 seconds later a second team member told us we had to go back up to the top of the seating area. We refused as we'd literally just been manhandled to where we were. Then the snide comments started implying that we were not 'respecting the rules'! By this point the queues were really long and we were too upset by how we'd been treated to wait around, so we left. Overall, this was an extremely disappointing experience. We would 100% NOT RECOMMEND a visit here. This place is obviously all about maximising profit over showing the caves to their best and the way the staff treated the visitors was abhorrent.

Very honest review.

We did not go with a tour we chose to use the local buses which saved money. It took us 2 hours to get here.

When we arrived we were booked into a slot at 3pm. That was another 2 hours wait.

During the waiting time, there are toilets, seating areas, hot dog stand and a restaurant if you wish to have food and drink. However, you also have to put up with people smoking in the same area with staff not asking them to stop.

Now, the price we paid was £18 each.

When we were finally allowed to queue there were about 300 people on the same guided tour, here's were it is ridiculous. The Spanish guide we had only spoke with a Spanish couple at the front explaining to them what things were in the cave, not once did he translate or even bother talking to anyone else. The same guide also encouraged the spanish couple to touch the rock, even though it tells you not to touch. It was a quick walk through the caves, not enough time to actually look properly, then if you're lucky to be able to get a photo whilst being trodden on by other people. Then again this couple were singled out and allowed to sit by the lake boat area meaning they would get across the lake first.

Before this however we sat waiting at least 20 minutes for the herd to come and sit down for the 10 minute concert on the lake.

When it did start, instead of hearing the beautiful music from the boat, you hear the staff constantly telling people not to film or take pictures. Why not remove these people, at the start you are told not to, so why do these people choose to spoil it for everyone else!

When it stops there's a stampede for the boats if you can be bothered to wait for it. The boat was a 2 minute ride!

Then after that everyone put and climb for freedom.

Overall I would like to make recommendations to the attraction but in all honesty if they are charging that amount why should they care.

It is unsafe for that amount of people to go through at the same time, if you're going to have a guide it should be for everyone not just a chosen few.

I was very disappointed as this was the main place I wanted to go and we traveled from the UK.

I didn’t plan to like it this much. Went in on a hot afternoon, tickets booked earlier to skip the line, and the whole flow was smooth, almost clockwork. The walk is about an hour, not rushed but you do move as a group; staff keep things moving and kindly remind about no touching the formations (fair, they’re fragile). Inside it’s pleasantly cool, around 18–20°C, so a light layer is enough. Lighting is done tastefully, no gaudy colors, just enough to catch the texture of the stalactites and mirror-like pools. The underground lake is the moment—that quiet, then the music drifting in from the boats… short, maybe ten minutes, but goosebumps. After the concert there’s the option to cross the lake by small boat or use the bridge; I queued for the boat because, well, when else do you do that underground? Worth it, even if it adds a few minutes. A couple of tips from my visit and from browsing before I went: buy tickets online to lock a time slot and avoid queues; arrive 10–15 minutes early because they start on time; photos are fine without flash, but during the concert it’s better to just listen (and I think they prefer no filming then). Temperature is constant year-round, so it’s a good plan-B for a cloudy day. Sound carries in the caverns, so whispering goes a long way; honestly the near-silence before the music is part of the magic. Outside there’s space to pause, a small café vibe and even picnic areas if you want to linger a bit after. Only downsides? Popular place means crowds at peak hours, and stairs can be a bit slippery—closed shoes are smarter than sandals. But I left feeling oddly relaxed, like I’d been somewhere both theatrical and natural at the same time. Would go again off-season for a quieter slot.