Your typical chain hand made milk tea store. Orders were made and delivered in a timely manner which is always a plus. The server seemed annoyed by the fact that she had to reiterate when we asked about the sweetness level for the second drink as if we knew beforehand. Mind you, they were two different drinks. Apparently the drinks that we ordered were not of your normal line so we couldn't change the sweetness levels for both. Go figure, the drinks came out a little too sweet, like sipping diabetes sweet. My drink also came with other ingredients like red beans, which seemed to have been soaked in sugar water for a millennia. Literally sipping up candy red beans. If you like it that way then I guess this wouldn't be an issue for you.