Hidden Village Chiang Mai — Attraction in Chiang Mai Province

Steak House of the park… Worst customer service experienced so far in Chiang Mai. You get 90 minutes to eat and you have to order you buffet items through an app even though tour groups get self service. Nothing wrong with that but the waiting time makes it pretty difficult to eat comfortably within the given time frame.

You can put notes for your order but if you don’t point it out, they don’t necessarily read them so then you have to wait again to get the correct order. I would have eaten it but I asked -not spicy- and it was full of chilies.

We went there with young children (1 and 3 years old). The kids were quiet in the beginning but started to make noises from time to time while waiting for the next orders (that we put quite in advance), the staff got rude when he asked if we could use the self service. They also got an attitude when they told us we had 15min left and we replied we had been waiting for our order for a good 20 minutes. They then had the nerve to tell us to keep our kids quite (and we were already trying to distract them with drawings) and then address our kids directly to which I said, they wouldn’t be making any noise if they had their food in the first place so to not address them at all.

This place is in a center of a kids attraction park but it wasn’t a pleasant nor a kids friendly environment. Would not recommend if you have other options.

The park itself is nice and can keep you little ones busy for a good...

Good place for kids to take photos around the park. Food wise, not great! It’s a buffet style there’s not a lot of options in food choices. Food taste average not worth 299bath. I can understand that they have and rely on tourist but they have only 6-7 staff to serve over 200 customers. There is confusion between tourist side and local side of food. Staff or kitchen staff have miss most locals orders (other local also complaining) Food was cold, also they expect customers time of buffet 1.5 hrs. It is hard when tourist comes in and take all the food. They should have a better system to cater for all customers. I ordered beef steak, and it can out 15mins before my time is up for the buffet. On top of that they serve us off chicken, not great at all! You catering for kids, what happen if kids get food poisoning? We’ve told management and they just ignored what...

Ps: update 2025 - the place it’s a mess. All animatronic stop working they still haven’t fixed the eyes of the scary tree that now won’t even talk.. not worth the time or value.

Before 2024 - This is a great adventure for small children. I’ve visited this place around 4 times now. I still give it a 5 star rating despite most of the animatronic figures are now immobile. There was a time when the TRex used to move. I visited recently and the Rex was not moving. Quite dissatisfying. Also they have not cared for the eyes of the talking tree 🌳 it looks scary to children. Other than that, the usual, the place was clean, smell like cattle in the zoo and the food can be interesting. Remember to bring comfortable shoes. They accept cash and qr scan from...