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The Regis Shaft

plac Kościuszki 9, 32-020 Wieliczka, Poland
4.7(741)
Open 24 hours
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Phone
+48 12 278 73 02
Website
kopalnia.pl

Posts

KarYing SiewKarYing Siew
Highly Disappointing and Offensive Experience at Wieliczka Salt Mine - Miner’s Route I was excited to visit the Wieliczka Salt Mine today and explore the Miner’s Route, but my experience was ruined by the behavior of our tour guide, Simon ( if I ‘m not mistaken). His conduct was unprofessional and discriminatory, leaving me deeply offended and humiliated. Throughout the tour, Simon repeatedly made comments about participants’ nationalities and seemed to focus almost exclusively on two men from France and the UK for activities. This has partly sidelined the other participants, especially the girls from Asia, including myself. In one of the sessions, Simon went as far as to mock cultural differences, laughing at our breakfast choices. Such behavior is completely inappropriate for someone guiding a diverse group of international visitors. A tour guide should foster inclusivity and respect for all cultures, not ridicule them! This kind of selective treatment was not only unfair but also highly disrespectful and inappropriate. As someone who came to enjoy an educational and fun experience, I was left feeling overlooked and diminished. A tour guide should ensure inclusivity and make every participant feel welcome, not create an environment where certain people are prioritized while others are ignored. However, the one star I’ve given is for the lady who distributed the uniforms and the gentleman who provided the batteries and lamps. Both were friendly, polite, and professional, and their positive attitudes stood out amidst an otherwise disappointing experience. I left the Miner’s Route tour feeling disappointed and upset. Until changes are made, I would not recommend the Miner’s Route tour to anyone looking for a respectful and welcoming experience, unless it’s with another tour guide!
Ket NKet N
Very interesting and informative tour in English. Would be great if the management could state clearly that they welcome russia: tours in russian, books and travel guides in souvenir shops, signboards on entrance, website in russian. Or maybe you don’t respect people whose countries were occupied by russian soviet union and who have been russified for centuries? It’s very convenient, saves some money but not about respect. Polish people know a lot about respect, right? Every Ukrainian understands Ukrainian and it would be polite either to state that you welcome russians so that Ukrainians won’t bother to visit, or delete those rus. messages and books. I would be happy to buy a tourist guide in Ukrainian, but found nothing. The English guide who tries to speak to Ukrainians in russian: it is as if I would speak to him in German as Poland once was occupied by Austian-Hungerian empire. The explosion imitation smeared away the positive vibe of tour for us. Just please take into account that it is necessary to warn about this in advance. In your group there may be those who live with the sound of missiles and drones (launched by thousands of russan-only speaking russians - not putins!) exploding almost every night. To us and our kids this “very amusing” part of the tour was not funny at all. Yes, we who still live in Ukraine are traumatized by war. We go once a year to a peaceful country to get a week of good sleep after horrible nights and definitely not to hear explosions and rus.language at an English tour. Please understand. P.s. “Good” in Ukrainian is “dobre” not kharasho “Sing a song” is “zaspivaj pisniu” not spoi pesniu. Ukrainian language has more in common with Polish than with rus. and is definitely different. Language matters! Especially now
Vio MVio M
I recently had the chance to do the Miner Tour at the Wieliczka Salt Mine, and it was an unforgettable experience. From the moment we descended into the mine, it felt like stepping back in time. The tour was very immersive—rather than just observing, I got to participate in activities that made me feel like a real miner! We were given the chance to wear the traditional miner’s gear and learned about the tools and techniques used by miners throughout history. Our guide, a wonderful lady, was fantastic! She not only shared fascinating stories about the mine's past but also explained how miners worked in the depths of the earth. She kept the tour lively and engaging, balancing history with fun facts and anecdotes. The Miner Tour gives a deeper, hands-on insight into the daily life of a miner and offers a unique perspective on the mine’s history. The underground chambers and narrow shafts were so atmospheric, and it was easy to imagine what it must have been like to work there in centuries past. It was an amazing and educational adventure, and I highly recommend it to anyone looking for a more interactive experience at the Wieliczka Salt Mine.
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Reviews of The Regis Shaft

4.7(741)
avatar
1.0
42w

Highly Disappointing and Offensive Experience at Wieliczka Salt Mine - Miner’s Route

I was excited to visit the Wieliczka Salt Mine today and explore the Miner’s Route, but my experience was ruined by the behavior of our tour guide, Simon ( if I ‘m not mistaken). His conduct was unprofessional and discriminatory, leaving me deeply offended and humiliated.

Throughout the tour, Simon repeatedly made comments about participants’ nationalities and seemed to focus almost exclusively on two...

   Read more
avatar
1.0
43w

Very interesting and informative tour in English.

Would be great if the management could state clearly that they welcome russia: tours in russian, books and travel guides in souvenir shops, signboards on entrance, website in russian. Or maybe you don’t respect people whose countries were occupied by russian soviet union and who have been russified for centuries? It’s very convenient, saves some money but not about respect. Polish people know a lot about respect, right?

Every Ukrainian...

   Read more
review photo
avatar
5.0
28w

I recently had the chance to do the Miner Tour at the Wieliczka Salt Mine, and it was an unforgettable experience. From the moment we descended into the mine, it felt like stepping back in time. The tour was very immersive—rather than just observing, I got to participate in activities that made me feel like a real miner!

We were given the chance to wear the traditional miner’s gear and learned about the tools and techniques used by miners throughout history. Our guide, a wonderful lady,...

   Read more
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