My son said that the karting track here is the worst go kart track he has ever been on. The multi-level track system is a huge failure. First, the uphill ramps are too steep for the underpowered junior karts. If they let up on the accelerator for any reason while climbing a ramp the cart will not have enough torque to continue upward and it will roll back. The track marshal has to constantly push carts up the hill which is very dangerous.

Second, the track is too narrow everywhere except the ground level which almost eliminates any possible chance of overtaking another racer.

Third, the whole karting registration process is a nightmare and should be handled at the main counter near the entrance. I had to buy the karting experience then go wait in another line to check-in and be told to come back? That should all be done at the same time since its not part of the other packages anyway. I'm sure you might avoid a lot of upset parents by doing it that way. If I would have known at the first desk that the karting would take so long my son could have done other things instead.

Fourth, when we arrived at the karting there were only 2 employees operating the entire kart track. 1 guy registering people and issuing helmets/suits. The 2nd guy was the marshal getting the kids in their karts and overseeing the race. Both guys were running around aimlessly to no avail. You CANNOT operate this multi-level track with only 1 marshal. He was constantly running up and down staircases, running across busy tracks, and pushing karts uphill for for the entire 12 minutes. Finally some other guys came and they told me they were the next shift but that is ridiculous. There should be a minimum of 5 or 6 employees operating this kart track whenever it is in use not only for the safety of the drivers, but also for the employees safety.

My son arrived at the karting at 1220 and we were told to come back at 1310 for him to ride the karts. He sat in the safety briefing room for almost 30 minutes alone because the staff said its for drivers only. I entered the briefing room anyway and waited with him for another 30 minutes until he was finally able to drive the kart.

Lastly, my son is not new to karting and has driven at many other tracks and has told me that this is by far the worst karting track and experience he has had. I do not think that this karting experience is worth anywhere near the amount they charge. They should either get rid of this track completely or charge half of what the are currently charging for this. The space where the track is could be put to better use for other attractions.

Very disappointed.