THE BRIDGE | Wellness Hub — Attraction in Abu Dhabi

I couldn’t believe I’d ever write a bad review about The Bridge. I’ve been a member for almost 3 years, and my fitness journey started here. I used to love this gym — it felt like home. But now, I’m honestly heartbroken and extremely disappointed. The Bridge has changed — and not in a good way.

Let’s start with the ladies’ gym: it’s still the same tiny studio, with barely any equipment. We have one Smith machine, one shoulder machine, two back machines, and that’s it. The heaviest plate is only 15kg. I’ve requested so many times — for a leg press, hip thrust machine, abductor, back machines, and more plates. Not once did I get a reply. Every time I ask who to talk to, I’m told “Admissions doesn’t want to change anything.” So who’s actually listening to the members?

They recently added a new cardio studio, but it’s on the other side of the gym on the same floor, separated by just some curtains. It’s a very small area with maybe 4 cardio machines and 2 stair masters. That’s not enough for the number of women using the gym, and it doesn’t fix the bigger issue — the lack of proper weight training equipment.

Then there’s the ladies-only timing — from 9 AM to 12 PM on weekdays. Most of us work during those hours, and for the few who can go, it’s still not enough time. I’ve raised this point before too, and once again, nothing changes.

What frustrates me most is the renewal process. They used to offer small discounts for loyal members. This year, I got nothing — just a higher price, and now I’m paying more than double what I originally paid. And for what? The ladies’ section hasn’t improved at all. It feels like we’re being overcharged and ignored. How can prices keep going up, but the services stay the same — or worse?

I miss the old Bridge. The coaches back then were amazing — they knew us by name, brought energy to every class, and made the gym feel like a real community. Now, most of them are gone. Some of the new coaches have no energy, don’t engage with the class, and just go through the motions. Even the staff and security have changed, and it’s just not the same vibe anymore.

The Bridge keeps changing, but not for the better. All we ask for is a well-equipped ladies’ gym, proper communication, and coaches who care. I never thought I’d say this, but the gym that once felt like my second home now just feels like a business that...

Reviewing the Gym : TL;DR - Horrible customer service for an extremely overpriced aesthetics only gym (with missing equipment) and uncovered parking.

I have been doing a day pass to all the gyms in Abu Dhabi to find my perfect workout spot and was extremely disappointed by this place that could have so much potential. My issues are such:

1. BIG TIME discrimination between the membership levels and also the day pass. As a day pass holder you get very limited access. As a woman, even the tiny (~700 sqft) area had machines that were locked and can only be used by members (card access). NO towel service for even the 7,500 AED memberships which is absurd compared to other gym prices that do offer towel service. No free trial/day pass and you have to pay 150 AED for your first time then 250 AED thereafter … which is a horrible way to do customer service …

2. Incomplete equipment/range. Possibly maximum only 2 of any equipment (apart from benches). NOT A SINGlE smith machine … No full size foam rollers, no large/padded area for stretches

3. Women are an afterthought, the women’s section is extremely small with barely any equipment (limited women’s only gym timings are during the afternoon workdays and difficult for any working woman to attend…)

4. Parking ; Despite hefty fees there is no dedicated member parking. You park in the lot which is exposed and given it is an area where people come for restaurants the parking is rarely empty and your car feels like an oven by the time you finish your workout to get to it! (If you’re there before 7 pm in the summer).

5. No Towel Service ! Like none ! Unless you go to ~8,000 AED and above subscription (depending on your gender). Even if you pay the overpriced 150 AED day pass there is no way to even “add on” towel service to the day pass . No option to pay a small fee for it either ….

Overall, all these logistics and issues when compared to the asking price really put me off from subscribing and I’ve been a member of really high end gyms in Dubai and internationally. This is definitely not upto standards apart from their...

I recently joined The Bridge Wellness after a long wait due to a knee injury, and I couldn’t be happier with my experience so far. My friend has been a member since last year and always spoke highly of the place, so I was eager to join.

From the moment I signed up, Siham made the process seamless. She helped me with my membership, set up my bookings, and activated my app—all with such care and professionalism. Her assistance made me feel truly welcome.

Before becoming a member, my friends and I frequently held meetings at The Bridge restaurant. Our group includes individuals with gluten and lactose intolerances, and Chef Yunita always went above and beyond to accommodate our needs. Her attention to detail and kindness made every visit special. We often hold business meetings and friendly gatherings there two to three times a week, and the food and service never disappoint.

Today, I had my first session with coach Zikhona, and coach Juliana ( her spining class is so positive energy keep always looking for the next one) I absolutely loved them energy and dedication to helping me achieve my goals. Them encouragement has already made me feel more confident about my journey to a healthier lifestyle.

One of the highlights was the expertise of Mrs. Maram, a highly professional dietitian—wow! She takes the time to meet with you, listen to your needs, measure your progress, and provide a full-week meal plan complete with recipes and a detailed guide. Her support is truly incredible!

If you’re looking to change your lifestyle with full guidance and support, The Bridge Wellness Hub is the perfect place. The choice is in your hands—take the first step toward a healthier you!

I highly recommend The Bridge Wellness to anyone looking to transform their lifestyle. The supportive environment, excellent service, and personalized care make it an outstanding choice for wellness and...