North Somerset Bird Of Prey Centre — Attraction in Congresbury

I went to the Birds of Prey Experience today and it was amazing! The staff member giving the experience, Charlie, was very, very knowledgeable about birds of prey in general but also specifically about these particular birds. He knew everything about each one of them including their likes and dislikes and what type of mood they were in today. He clearly spends a lot of time with them and cares for them like they are his family.. He was very entertaining, The birds were beautiful of course and well looked after. The area was clean and tidy and a shelter was provided to get out of the burning sun. Beforehand we were advised to bring drinks and wear suncream. Health & safety was good - we had to walk through some shoe cleaning solution to stop the spread of bird flu and were provided with the special bird handling gloves, which were all in good condition. The group wasn’t too big and we all got a turn to hold each bird and to then, in turn, have the largest bird fly and land on our arm. The experience didn’t feel rushed; we had lots of time to spend with each bird, and had the chance to ask questions and have them all answered. Amazing experience! 100%...

Visited open day in August - got lost trying to find center which had no signage whatsoever. We missed the bird handling which was only on from 10-12 - difficult for those whose have driven from afar to get to, but with the hot weather we can understand why no more handling was allowed. However, the displays were very poorly organised, no PA/loudspeaker system so we couldn't hear a thing over the constant airplanes, even when the crowd was shouting that they could not hear. Also, due to the crowds, we couldn't get anywhere near the arena to watch birds from afar. Staff could have asked spectators to move down to allow children to get in to see. Flying displays could also do with more seating and more cover from the sun. My niece was sick with the heat having to stand in the sun, unable to see. This was a birthday present for my brother and he was unable to get near to any birds to take photos, and couldn't see or hear any of the displays. Bit of a waste of time. I think we would have appreciated an itinerary and maybe some fans for the birds on the hot day. This all being said, I could not fault the wonderful staff who seemed knowledgeable...

Me and my partner attended the owl experience for the first time here and unfortunately it was not what we expected. Firstly the area is crazy hard to find because there are no signing into you pull into the car park, as the sign is actually hiding behind something else. I asked when I booked if the experience was in groups in which they replied no more then a handful and when we arrived there was 16 people crowded in a tiny steamy canopy outside in the rain which would of been fine if the tent was spacious and we had seats. My partner had to constantly bend his neck down making him feel unwell, and the whole experience was standing for 2 hours in a crowded tent, unfortunately we ended up leaving after 40 minutes due to it not being what was advertised. If I was aware it was going to be a huge group activity I would not of booked it in due to being claustrophobic which is why I asked about how many the session was for. Such a shame because the first two owls were absolutely gorgeous but I wasted more then enough money on something I did not enjoy and won’t be returning to this. Nice and friendly...