Problem V VIKTOR Vecher кому: webmaster 1 час назадПодробнее... Good afternoon! I am from Ukraine, yesterday I used your cable car. Firstly, I stood in line for 1.5 hours, climbed up, I thought that I could immediately go down. It turned out that there is a second line. Unfortunately, I didn’t have time with a 3-year-old child. .the bus was at 16.00, we were brought by a sightseeing bus from Birkenhead. I explained the situation in the queue, I went to the cashier and told her the situation that I was late. Of course, this is in broken English, she understood me perfectly, but she started yelling that everyone needs it and she won’t let me in out of turn. .I thought that perhaps she did not understand the deplorable situation and wrote a text on the phone, she answered me aggressively again. I asked her to talk to our manager who organized the tour, she refused. .when I decided to pass the turkenet, she ran out of the office and started yelling at the whole line that I would not pass. She scared my child, people in line were horrified... No respect for customers, I asked if I could talk to the manager, she said no. .I ended up on a mountain with no idea how to get out of there. I left there, so my baby started crying. Downstairs, near the tram stop, people called me a taxi. I'm lucky. I don't have a photo of this worker, these are the last things I thought of. If you have cameras you can watch them. .I was at the cashier at about 3:30. My impression of a beautiful city is spoiled by your aggressive employee. There are different situations, you need to be treated with understanding, not rudeness. .