Was referred to this florist by another local florist due to a mix up over an order. My original florist had called this florist ahead of time and asked that they hold some flowers for me to collect within the next 10 minutes. On arrival, the saleswoman was standoffish. She collected the flowers that had been held to one side and they were half the size of those I had ordered at the original florist, and looking drab and wilted. I asked if they had any others available, since I needed the flowers for a wedding cake later that day. The saleswoman said no, but I could see several on display behind her. I asked if I could take a look at those and she said no. So I went to the flowers on show and asked to look at them again. She insisted they were the same despite them obviously being fresher and far fuller than those she had set aside. The saleswoman was very combative and rude, continuing to mutter that they were the same. I asked if she’d charge less for the smaller ones, given the significant size difference and she said no. So I asked for three of the fresh flowers. She then gave me a price which was slightly higher than that agreed over the phone with my original florist. I queried the price and asked her to check with the original florist. She patronisingly shook her head and said no, twice. I was stood with my original florist when she was on the phone and heard her quote the agreed price. After explaining basic arithmetic to the saleswoman, I then asked her to simply charge me what she wanted to charge, since I was already late for the wedding given the mix up with the original florist. The saleswoman continued to be rude and condescending, asking if the flowers were not too big for a wedding cake. I asked again if she would just charge me and get on with it. I have never experienced such a reluctance to make a sale, or such unnecessary rudeness. Avoid at all costs - the flower quality was almost as poor as the customer service. Flowers had wilted within 12 hours despite getting them in...
Read moreI've been using Kensington Flower Corner for 4 years, for personal and business purposes. My main contact in this company is a beautiful lady called KASHA! She is the most reliable, efficient, resourceful, professional I have ever had a chance to work with. She always listens to what exactly we need (the color of the bouquet, the occasion, the delivery challenges, the budget) and just makes Magic happen. We have a very demanding clietele in my company, and thanks to Kasha's amazing expertiese and taste for flower arrangements and her efficiency we rest 100% assured that our clients will be absolutely delighted with their bouquets.
Thank you so much Flower Corner team for your wonderful expertise! For always fresh! flowers! For always punctual deliveries!
Thank you Kasha sooo much for your hard work! For always always Gorgeous Gorgeous Bouquets! It is truly priceless to know a person, in any area of life, that you can Trust....
Read moreGood afternoon, I am very grateful to this company. One of the best I have ever seen in my life, good location, the best display, and in winter and summer it is always nice to look at this flower kiosk. I would like to say a lot of good things about this company, but unfortunately I do not even have enough beautiful words. I want to say the best quality flowers, the price is very satisfying since this is not Tesco or some local store. I am very happy even to spend hundreds of pounds every month. And I always find the flowers I need even in the off-season. And I advise everyone to go there for flowers if you really need luxurious flowers and are not afraid to pay for it. I am silent about the florists, there are no words, they will make you a bouquet in any form, in any style with any flowers! I am very grateful again! With permission from Tobilbzoda...
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