Deer Park Golf & Country Club — Attraction in Scotland

Had the misfortune of having our wedding here on Friday 21/02/25 - after many years of hearing good things about this venue and picking this venue for its quality reputation I can’t begin to say how utterly disappointed I am that when it came to my big day to find the place has turned into the Fawlty towers of West Lothian… Poor (if any) communication, a management team who genuinely don’t give a toss about the customer being happy- either that or they are even more ambivalent to how atrocious the service they are providing actually is, inadequately trained incompetent staff (with the rare exception of one or two decent staff who are too good for the place and their good nature taken advantage by the lazy lazy management team), An “events /wedding coordinator who not only is totally clueless but doesn’t even dress appropriately or respectfully - couldn’t be 100% certain as she wasn’t around that much but looked like tracky bottoms and scruffy shirt (same clothes on the 2 days we saw her) not even tucked in - the 4 brief moments we saw this woman over 2 days - day of wedding and day before wedding she was totally clueless - no clear communications on how day was to run, no walk through or run through of wedding - this woman is clearly uninterested and untrained and looks as if she is making things up as she goes along - 4th co ordinator in 3 months I have no doubt she won’t last long! - nothing followed through and can’t trust or rely on anything said by her or the new general manager, untrained staff - never ever heard of a trained bar staff not knowing what a glass of white wine was or how to make a fizzy orange, made up prices - identical rounds different prices throughout the night, we had to move furniture in between wedding breakfast and evening reception ourself, no signage to show guests where to go … I could go on and on … This used to be a well respected venue - no longer the case over the last year - since my wedding I’ve heard so many stories from previous brides over the last year who have all had similar experiences! if you want a dream wedding or party - anything that you care about details and things being done right - steer clear from this venue at least until this incompetent management team have been replaced and if the latest Mr Masters promises you the world (he does come across pretty plausible the first time you meet him ) - take anything he says with a pinch of salt and be prepared to see the nasty side of him if you dare to disagree with him or own your own opinion - that of course if he even bothers picking up his messages or returning correspondence!

Part 2 in another review as I have reached my...

⭐️⭐️⭐️⭐️⭐️

We had our wedding at Deer Park and it was absolutely perfect from start to finish. The venue itself is stunning, with beautiful surroundings that made the most amazing backdrop for our photos. Everything felt elegant yet relaxed, exactly what we wanted for the day.

The staff were fantastic! attentive, professional, and so friendly. Nothing was ever too much trouble, and they made sure everything ran smoothly so we could just enjoy the day. Our guests commented on how lovely the service was and how well taken care of they felt.

The food and drinks were brilliant, with so many people telling us afterwards how much they enjoyed it. From the planning stages right through to the evening celebrations, the team at Deer Park really went above and beyond.

We couldn’t have chosen a better place to celebrate our wedding, thank you so much for helping make it the best day of our lives. Highly recommend Deer Park to anyone looking for a wedding venue that’s both beautiful and stress free. Thank you Val & Natasha yous...

Played golf there this morning, course lovely. Had to hire a battery for my trolley as I forgot mine, rather than charge me a nominal fee for the battery was charged 10 pounds.

Had the breakfast after the game in the country club. Never again, avoid. Pot of tea for two the was just enough for a cup each, the milk was off and had to be replaced.

Breakfast was very poor and not hot. Sausages were anemic, tattie scone soggy, bacon greasy and fatty. The black pudding and egg were okay, the toast was disgraceful. Burnt but had some of the burnt fragments scraped off, not by us and was cold with loads of margarine.

Will I be back,...