I very rarely write 1-star reviews, but UMass parking services is simply horrendous. They make you pay $$$ for a permit, then ticket you when you can't find a parking space in your permitted lot and have to park somewhere else. Extremely dissatisfied with their lack of ANY form of empathy when it comes to appealing a citation, particularly when your permitted lot was full at the time. And apparently (at least this year), they completely ran out of permits for current students. How is that possible?? I agree with the other reviews that UMass parking services is really just out to get your money at every turn, and they take advantage of the fact that most employees and students need vehicles to get on campus (due to the limited and extremely expensive housing in Amherst-- but, that's a tale for another review). They are (unfortunately for us who work or attend school here) a violently accurate example of a corrupt, monopolized system that takes advantage of the folks who are already pouring money and work into...
   Read moreThis place deserves 0 star, is unfriendly to new student. If you don’t want student to purchase green or blue or any other non yellow permit directly, just say that on the website. I wasted months on a waitlist and only to found that I was kicked out. Got no notification saying I was dropped out of the waitlist and said nothing about the “rule” either. The supply is also far less than the demand. Do a survey on how many students parked illegally on the campus only because they can not get a permit. You will find how bad the job was done by the...
   Read moreFor $159 you get a unmarked dirt parking lot 1/4 mile away from your dorm. Even when you park in the parking lot you get fined $40.00 without phone warning for slightly "obstructing the entrance". Don't try to appeal it either because the despot overseeing the appeals will deny the appeal, merely reciting the terms of the citation. Why even have appeals? Why give broke college students any hope? Don't bring your car to UMass. Attend a university you can commute to from your...
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