Ray's Food Place — Attraction in Arcata

Customer service horrible!

I'm looking for an Apple GiftCard and see an employee or might of been a manager. I asked for help which at first she was great. She had no clue if they even stocked Apple GiftCards

...I know they stock them cause I have purchased them there before...

Half way through though she stopped looking and started walking away. Never once saying "let me find you someone who can help you" She just walked away! Never once saying "I apologize for this inconvenience" Customer service!!!!!

I go up to the front to ask again and the clerk told me they were out of stock but didn't know when they would be back in stock Though never once said "Would you like me to find someone who could answer my questions" Customer service!!!!

Extremely...

Despite the numerous signs requiring masks AND the order from our governor, Ray's is still allowing people to shop without wearing masks. Upon speaking with an employee about not feeling safe after watching an unmasked man cough all over their produce and packaged meats I was told Ray's was "not the mask police". I stated I would phone the non-emergency police line to report the store and the employee just shrugged and walked away. Ray's is 100% not taking proper precautions to slow the spread of Covid-19 and their employee's handling of my concern was atrocious. Their produce department features overripe, molded food, if you even want to take the chance on it knowing they've allowed an unknown amount of customers cough all over it. Shop at...

I've been banned for shoplifting even though I never stole anything. I shopped there almost everyday for a month and one day got surrounded by employees when I walked in and told to leave and never come back. They said I stole a beer and showed me a picture of me putting something in my backpack which was actually an empty coffee cup cause they make you bring in your old coffee cup for the refill price which I used to go there for coffee. Ultimately, I was utterly humilated in front of a crowd of people and escorted out as a shoplifter though I have zero criminal record and plenty of money. I guess they deal with a lot of shoplifters here and are on edge when someone puts something in there backpack. I will obey my ban and...