Givens Estates — Attraction in Asheville

Givens Estates has been a thoroughly professional and well managed organization that has maintained personal contact and personalized accommodation throughout the process. From the start, we were treated honestly and warmly by every single staff member we encountered. Promises were kept, information freely flowed and there was never a hint of the otherwise inevitable "surprise".

Even as the project end date was pushed further out, we always felt we were being well taken care of, our needs were being considered, and every effort to accommodate our situation was being made. We certainly never felt alone or ignored.

Our move went very smoothly and we were more than welcomed into the community. The "Buddy" system Givens employs is perfect! What a help and comfort those folks are. As I told Mr. Cowens, we felt comfortable, welcomed, and perhaps even a bit special. There is nothing like arriving for dinner at Market and Crafts and being invited time after time to share a table with residents whom we don't know but are eager to get to know us.

Moving is stressful, but we knew we were being cared for. The many seminars that helped prepare us were extremely useful and provided a great sense of comfort that things would go well - and they have.

We would never hesitate to recommend Givens Estates to anyone seeking an independent living community. We are very happy we made this move!

Peggy...

Our experience with Givens Health Center was disappointing; well below what the better rating had us anticipating. The facility and amenities were nice enough and the floor level care was mostly adequate for the basics. However, our mother (unable to talk) needed an individualized Care Plan, like is promised in their brochures and policies. But we were, in totality, denied any influence into the Care Plan, and denied requested Care Plan meetings to collaborate on better approach options to improve Mom’s quality of life. ZERO of our very reasonable adaptations or additions requested (or any alternative that they might have presented) was ever adopted. Once the pandemic related restrictions went into effect, and we could not personally support the care she needed, her wellbeing and alertness fell quickly. We saw disturbing reports (from requested medical records), lost all confidence that our mom’s needs were being meet, and decided to bring mom home rather quickly when we were notified she was deteriorating (in bad shape and severely dehydrated). IN the end, we determined that those who had the ability to make different/better choices to support mom’s quality of life, for some dishonorable reason (maybe too arrogant or too controlling) would not honor the collaboration promise....

My husband and I moved to Givens Estates @ 3 years ago. As former health care analysts/regulators, we knew that we wanted to retire in a life-care community, and we knew that we wanted one that was CARF accredited, non-profit, and preferably faith based. We also knew that as Floridians for 50 years, we wanted to relocate to the southern moutains. Givens met all our criteria and has surpassed our expectations. Particularly during this pandemic, we have experienced exceptional operational leadership, successfully insulating our campus from the virus and meeting our needs in various ways to minimize off campus exposure. The beauty of the campus with over 5 miles of hillside trails and bountiful seasonal native plantings makes our daily walks and hikes a delight. Personal fitness is a priority value and we are pleased with current renovation plans to expand and enhance the wellness/fitness center. And most importantly, the sense of "community" was felt from day 1 thru interactions with other residents and staff, and continues to be the foundation of healthy, contented, and fulfilling life...