Women's Animal Center — Attraction in Bensalem Township

I’m writing this with a very heavy heart. I recently found myself in an incredibly difficult situation after taking in a second dog from a family that was urgently trying to rehome him. I already had a dog, and unfortunately, she did not adjust well to having another dog in the home. Her behavior changed significantly, and despite my best efforts to make it work, including hiring a trainer who was a prior K9 officer handler, the situation became increasingly stressful and unsafe. I worked tirelessly to find a new home for the second dog—posting across social media, coordinating with the original family, and even partnering with another rescue. But I had no success. In desperation, I reached out to Women’s Humane Society and had multiple lengthy conversations with staff members about what was going on: how my resident dog was struggling, how the new dog had severe resource guarding issues, and how I was at a loss. Each time I spoke with someone, I was reassured that Women’s Humane Society had experience with dogs who had behavioral challenges and that euthanasia was not something they resorted to lightly. I was told—more than once—that he would not be put down and that they would work with him. With a broken heart, I surrendered him to the rescue, sobbing, and made it very clear that if they ever felt it wasn’t working or that he couldn’t stay, I wanted to be contacted immediately to take him back. I have this in writing from the rescue’s own intake notes. I placed my trust in them during an extremely emotional and vulnerable time. What happened next is something I am still struggling to come to terms with. No one contacted me, despite the agreement. By pure chance—because both I and the other rescue I had worked with kept calling to check on him—we discovered that he was scheduled to be euthanized. If we had not kept following up, he would have been put down without my knowledge, without a call, and without the chance to intervene. This experience has been absolutely traumatizing. I trusted this rescue to honor their word and communicate openly, especially after such intense discussions and clear instructions. The idea that his life was spared only because so many people kept calling is devastating. I can’t describe the pain and guilt I feel knowing I left him somewhere I believed would help him, only to find out they had decided to end his life without telling me. Please understand, I know rescues face incredibly hard decisions and limited resources. But what hurts the most is the broken trust. I needed transparency. I needed communication. And I was promised both. I hope sharing this helps others understand the importance of full honesty and follow-through in rescue work—especially when a life hangs in...

PLEASE READ VERY IMPORTANT. This is extremely long but very important. Worst place ever. Do not bring animals here!!!! I helped rescue a dog that was homeless on the campus of the hospital I work at. He was scared tired and injured. Many people left food and water and tried to help take care of him. As many people there are working around the campus and walking around he never once was aggressive towards people or animals. He was even seen hanging out with the deer by the woods! I was put in touch with Tara who is a dog trapper from Philadelphia. Tara and another friend came and trapped him. Again never showing any aggression in the cage nor out of the cage. He let us pet him and walked with us as well. When Tara was leaving to bring him to the shelter he sat in the backseat and was so good and enjoyed the cool air. A week later I called and checked on him and was told he was doing well and once cleared would be put up for adoption. After not seeing him on the website for some time I called 2 more times and no call back. Finally I tried again and spoke with a customer service representative who went to check and told me he was doing well and was injured and was just waiting to be neutered. Again I waited a few weeks and still he was not shown on the website. I called again and was told they can't give me any information. I asked to speak to someone else and was put in touch with the Director. I explained who I was and what I did. Again no information but was told she would find out more and call back. Here is my favorite part..a man called me back minutes later asking what I wanted to know. I explained the situation again. He tells me that they can't keep him bc he is aggressive and every time they walk by his cage he jumps up! I tried to tell him that someone told me not that long ago he would be getting neutered and then ready for adoption. He cuts me off and says "Ma'am i don't know what you were told" and I said I'm telling you what I was told. He then proceeds to yell at me saying "IM SPEAKING" so I yelled back and he hung up on me. This is a very long story however needs to be told. They killed a dog that was homeless never aggressive and "jumped up" when walking by his cage as I am sure all dogs do being in a cage all day. How many more innocent dogs have died there I wonder. I hope people read this and it gets out there. So many people from here tried to help this dog and were so concerned and were so happy when we finally got him and thought we did the right thing and he would find a good...

Unfortunately I have been using the veterinary services here for my 6yo GSD since I've moved back home from CA (Bodhi animal hospital was my previous vet - OUTSTANDING service btw) What an absolute downgrade this has been. I took him here a few times as a puppy and the male vet I had was nice and patient. Now as an adult dog I take him, it's some woman vet who is visibly irritated by my dogs nervousness and anxiety - major turn off right there. Then as she's feeling his stomach, as they do, he gets excited and playful which also pisses her off. During the pandemic I have not brought him in for his annual check up as obviously, after my experience, I would never allow these people to take him back without my supervision and do Lord knows what to him out of frustration. They continually deny refills of his flea and tick medication - I've been requesting it for two months - this is an issue as it's clearly flea and tick season now (June) and my dog is going completely unprotected. I do as they ask and schedule his check up (in July, their first available) and I'm told they'll approve the medication to hold him over since they're booking so far out. Shocker - they lied. They have denied his medication refill three times now since I've spoken to them, refuse to return my calls and are a complete unprofessional mess. I understand they're trying to get their paycheck and I have no problem forking over the $100+ for some angry woman to pat my dog down and send me on my way just so he can receive the flea and tick protection he needs this summer. They won't even answer the phone. I have never in his 6 years of life experienced anything like this from a vet - who is there to help and care for animals. And believe me, I've had some bad experiences (my dog is whiny at the vet and yes, it's annoying). Time to find a new vet who actually answers the phone, returns calls and cares about the overall well-being of their clients. Never thought anyone could drive me into literal Karen mode out of pure frustration. I have better luck getting help from the IRS call center than this place. I will say while I find their shelter portion to be a bit unkempt and depressing to look at I can certainly appreciate the work and dedication of rescuing animals in need. Wish their vet hospital section had that same attitude though. I have adopted from there before which is why I figured I'd use their vet but boy was I mistaken. Do yourself and your pet a favor and find somewhere who will give your pet the service, care, and compassion...