Sun Outdoors Frontier Town Water Park — Attraction in Berlin

Been coming since 1999 at least 6/8 times every summer with various Grandchildren & or friends.Have missed coming 2017 & 2018 dues to a variety of reasons. Been there twice this week Monday 15th & again today the 21st. Have to say things have changed. The improvements with new water slides are great.But have found that the Lazy River is another story.Always before the life guards made sure that people stayed in the tubes.seems that's no longer a file in efect.Second tubes weren't allowed out of the Lazy River .seems from what we seen today & Monday the you g adults were allowed to take tubes to their chairs or table.Men & young ladies were also removing the tubes to their chairs & tables.My sister in law from Michigan was with me again today & she had to go potty.We got to where she could get out of her tube .I was still standing off to side saving her tube .The life guard blow whistle at me told me I either had to get out all together & give up both tubes or at least leave one tube & start going around again. I told her the lady with me had to go potty the look I got was more or less pee in the water.Being as I"m 77.they must have thought it was safe to say something to me.But I felt they didn't WANT to get the teenages or the middleage people upset for fear of repercussion . .the other thing was you had more empty tubes floating around where ad before it was always return tubes by entrance of lazy river for another to use.Thinling all of your life guards need better training. Company coming in again next week as I live here year round thinking maybe we're be going to Jolly Rodger Water park .VERY DISAPPOINTED with the lack of safety & attitude of the life guards you have at this time.Thank you...

For Vohndo you came to visit and enjoy this park at its most major peak holiday, July 4th. You should have known to not take your children to suck a place during a holiday week if you did t bring enough responsible adults to help you watch the children. I was there a week and half prior to you mad brought my 2-3yo girls by myself and had a splendid time. While I was responsible enough to watch and keep eyes and physically maintain both so they both had the best worldly experience of their life time and not B & complain about the reality bc you chose to come unprepared and at its peak season.

This waterpark is amazing. The life guards were on point even when I showed up I didn’t like that there was a 20 min break and tried to walk in the pool with the toddlers and the hands told me to kindly and gently it’s break. Even some of the quests near by joked to make me at ease bc they knew I just showed up and I’ve not been to a pool or water park on 3 decades. And was single alone with two toddlers. So the whole experience I had the time I was here was amazing. Even once we were let in finally the life guard the other guests and kids were so super kind and caring.

But you don’t want over crowded own accordingly. Never own a July 4th week beach wise anywhere if you want less ppl and less safety. It’s difficult enough for the hired life guards that own the water park and don’t run the show. They’re there to try and do what they’re paid and trained to do at their best under the owners expense and...

First time since they have expanded. They did a really good job. My family loved the different waterslides. The food was good and they had plenty of chairs and shaded areas to take a break. The problem I had was. They have floating wooden rafts in the pool area. Kids thought it was fun to push the younger kids off. Some of the bigger kids were pretty rough with the younger kids. I saw quite a few kids get hurt and cry. They have two life guards watching that area and they never said a word or blew a whistle. Also me and my son went on the big waterslide together. And just as we came out of the final turn our tube flipped over and my 4yr old son smacked his head against the tube. It was loud. My wife heard it when she was waiting at the bottom. I had to pick my son up and carry him to the end of the slide and over the wall. The life guard at the bottom never looked in our direction or asked if we were ok. She just sat there looking out at the road. That didn't make me feel too good. So the water park is fun but the staff could care less about...